Change Management:
Knowing People
Resistance to Change
Understanding and Overcoming Human and Organizational Barriers
By: Vadim Kotelnikov, Founder, Ten3 Business e-Coach – Innovation Unlimited, 1000ventures.com, 1000advices.com
This site is
"Resistance To Change"
out of about
"It is easier to resist at the beginning than at the end."
– Leonardo da Vinci
The 8 Stage Change Process
By John P. Kotter
Defrost a hardened status quo:
Establish a sense of urgency... More
10 Differences between a Winner and a Loser
Winner says: 'There ought to be a better way of doing this'
Loser says: 'Why change it? That's the way it's always been done'... More
The 7 Habits of Highly Ineffective People
By: John R. Covey
Staying Down
Fear change and put off improvement... More
Overcoming Resistance to Change: Most Common Ways2
Education and communication
Participation and involvement
Facilitation and support
Negotiation and agreement
Manipulation and co-optation
Explicit and implicit coercion
Resistance to Change in the Workplace: Main Reasons
Fear of the unknown. Change implies uncertainty, and uncertainty is uncomfortable. Not knowing what may potentially happen often leads to heightened anxiety. Resisting change is one of the anxiety-reducing actions.1
Fear of failure. The new order may require skill and abilities that may be beyond our capabilities. There is resistance to trying a new approach as people know how to operate in the existing order, but fear they will not be able to the new skills and behavior that will be required of them.
Disagreement with the need for change. Associates may feel that the new direction is a wrong direction.
Losing something of value. All associates want to know how the change will affect them. If people believe they will wind up losing as a result of the change, they will resist.
Leaving a comfort zone. People are afraid to go after what they want because it would force them to stretch their comfort zones. It's only natural to put off things that scare us, to sidestep goals that require us to leave our comfort zone and take a risk.
False beliefs. To put themselves at ease and avoid taking the risk, many people fool themselves into believing everything will all work out someday by itself.
Misunderstanding and lack of trust. People resist change when they do not understand its implications and perceive that it might cost them much more than they gain. Such situations often occur when trust is lacking between the person initiating the change and the employees.2
Inertia. All organizations suffer from inertia to some degree and try to maintain status quo. Change requires effort, oftentimes, a significant one. So, don't underestimate the power of fatigue and burnout.
Structuring a Strategic Alliance
10 Questions To Answer
Do you have the flexibility to respond to the changes in the environment?... More
Discover much more!
Change Management
5 Strategies for Creating a Culture of Questioning
Leadership
7 Habits of Highly Effective People (and 7 Habits of Highly Ineffective People)
The 4 Es of Leadership
3 Rules for Developing Courage
How To Make Better Decisions
Get Away from Old Ideas
Smart Corporate Leader
Develop a Clear Vision
A Leader's Mood: The Dimmer Switch of Performance
Take Time Out For Mental Digestions
Ten3 Mini-Courses Presentation: View Download
SMART Leader (50 slides)
Entrepreneurial Leadership (40 slides)
Your People Skills (40 slides)
Inspirational Business Plan: Successful Innovation
Why Resistance to Change?
Most people don't like change because they don't like being changed. When change comes into view, fear and resistance to change follow – often despite its obvious benefits. People fight against change because they:
fear to lose something they value, or
don't understand the change and its implications, or
don't think that the change makes sense, or
find it difficult to cope with either the level or pace of the change.3
Resistance emerges when there s a threat to something the individual values. The threat may be real or it may be just a perception. It may arise from a genuine understanding of the change or from misunderstanding, or even almost total ignorance about it.
Change as an Unnatural Act
Change theory tells us that human systems seek homeostasis and equilibrium, i.e. prefer a predictable, stable world.4
12 Effective Leadership Roles
Create change, lead change, manage resistance to change... More
Manage the Emotions of Change. Be particularly mindful of how you manage emotions if your organization is undergoing change
Humorous Business Plans:
Innovation Management Team: "The leaders say: "Let's be more innovative." The staff says: "Bravo. When do we start?" The mid-level managers say: "Wait a minute, let's think about that. What about… and …? Have you REALLY thought it through? Does this mean I have to change?"" – Claude Legrand...
8 Common Errors in Organizational Change Efforts
By: John Kotter
Undercommunicating the vision... More
Breaking the Rules
So what separates extraordinary leaders from proponents of the status quo? They break the rules. Except, not in an arbitrary or capricious way. When you look at examples of extraordinary leadership, like the Founding Fathers of the United States or Jack Welch of GE, certain practices or principles become apparent.
To start, there is a declaration of what the future will be. There is also a purpose, something to stand for. And finally, there is a clearly articulated commitment... More
29 Obstacles To Innovation
Innovation not articulated as a company-wide commitment... More
Keep People In The Know
"Transformational leaders empower others by keeping them "in the know," by keeping them fully informed on everything that effects their jobs," says Brian Tracy. "People want and need to feel that they are “insiders,” that they are aware of everything that is going on. There is nothing so demoralizing to a staff member than to be kept in the dark about their work and what is going on in the company."...
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References:
"Managerial Leadership", Peter A. Topping
"What Leaders Really Do", John P. Kotter
"Performance Management", Phil Baguley
"Strategic Management", Third Edition, Alex Miller
"Motivation123", Newsletter, Jason Gracia, March 2005
"Take Time Out for Mental Digestion," Brian Tracy
"Effective Leadership," Vadim Kotelnikov
"Smart Corporate Leader," Vadim Kotelnikov
"Smart Business Architect," Vadim Kotelnikov
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