References:
-
The Tao of Coaching, Max Landsberg
-
How To Be Better at Delegation and Coaching, Tony Atherton
-
Your People Skills,
Vadim Kotelnikov
-
New Management Model,
Vadim Kotelnikov
|
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Asking versus Telling
By: Max Landsberg1 |
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Benefit |
Tell what and how |
Ask questions and paraphrase |
| |
When
to use |
Very simple tasks
Critical tasks where
failure
would lead to disaster |
Tasks which the player
will need to repeat in some form in future |
| |
Quality
of task completion |
Lower, unless the
player's role is to implement a very simple task that has very little
scope for being redesigned |
Higher, if the player
has reasonable skills and
creative
ideas to bring |
| |
Learning
by the player and the coach |
Lower |
Higher |
| |
Motivation
of the player |
Lower, unless the
player feels completely lost |
Higher in most cases |
| |
Initial time
from the player and the coach |
Slightly less for
simple tasks |
Slightly more,
depending on speed of the player's learning |
| |
The Art of Questioning
You must practice a lot to develop and master
your art and skill of effective questioning. The general idea of the
learning questions
is "to prompt the learners into exploring issues in depth either by direct
questions or by implied questions – even a raised eyebrow – so that they
become more aware of what is going on and can eventually coach themselves
and other.
Feedback
can then be used to discuss progress and provide guidance, but still by
using
questions and the main vehicle
for progress whenever possible."2
Balanced Organization: 5 Basic Elements
Fire (Leadership):
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