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Employee Empowerment Harvesting the Creative and Emotional Power of All Your People |
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"One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man." Elber Hubbard |
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Transform Your Business into an Innovative and Creative Culture |
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5 Strategies for Creating a Culture for Innovation |
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Benefits of Employee Empowerment4
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The organization: harnesses individual talents to the full. Changes the managers' mind-set and leaves them with more time to engage in broad-based thinking, visioning, and nurturing.
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The department / team: becomes more enthusiastic, active, and successful. Facilitates teamwork and harnessing of collective power of employees.
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Employees: entrusted new responsibilities and are stretched beyond what they previously thought they could achieve. Releases the individual wisdom, creativity and energy of employees.
Empowerment versus Delegation4
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Delegation is an old idea used in the traditional management model. The idea was to make sure that responsibility and authority were equal for every job. When delegation was implemented correctly, people had the authority that they needed to execute their responsibilities. Limitations of this approach: assigning authority does not mean that someone has the ability, motivation, and understanding necessary to perform.
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Empowerment is a core concept of the new management model. In the new-generation adaptive organization, delegation is replaced by empowerment, and responsibility by ownership. Authority and responsibilities are formal aspects or organizing. They are based upon organizational properties and not individual capabilities. Empowerment and ownership are social aspects of organizing, They are based on efficacy and initiative, and not just on roles and requirements. They belong to people.
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Developing The Fast-Paced Flexible Culture By: Michael Dell |
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Leading Change: The 8 Stage Change Process By John P. Kotter |
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Introduce new practices:
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By: IDEO |
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By: Max DePree |
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Balance Leadership Innovation Synergy Speed |
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People Power
People as your most important asset. Your technologies, products and structures can be copied by competitors.
No one, however, can match your highly charged, motivated people who care. People are your firm's repository of knowledge and they are central to your company's competitive advantage.
Empower people around you. Well educated, coached, and highly motivated people are critical to the development and execution of strategies, especially in today's faster-paced, more perplexing world, where top management alone can no longer assure your firm's competitiveness.
Balanced Organization: 5 Basic Elements
Empowered Employees (Metal):
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People are sharply aligned with corporate vision and strategies... More
Why Employee Empowerment?
People are your firm's most underutilized resource. In the new knowledge economy, independent entrepreneurship and initiative is needed throughout the ranks of your organization. Involvement in an organization is no longer a one-way street. In today's corporate environment a manager must work towards engaging organization forcefully enough to achieve its objectives. New knowledge-based enterprises are characterized by flat hierarchical structures and multi-skilled workforce. Managers assume more leadership and coaching tasks and work hard to provide employees with resources and working conditions they need to accomplish the goals they've agreed to. In brief, managers work for their staff, and not the reverse.
Empowerment is the oil that lubricates the exercise of learning. Talented and empowered human capital is becoming the prime ingredient of organizational success. A critical feature of successful teams, especially in knowledge-based enterprises, is that they are invested with a significant degree of empowerment, or decision-making authority.
Equally important, employee
empowerment changes the managers' mind-set and leaves them with more time to
engage in broad-based thinking, visioning, and nurturing.
This intelligent
and productive division of duties between
visionary
leaders, focusing on emerging opportunities, and empowered employees,
running the business unit day to day (with oversight on the leader's part)
provides for a well-managed enterprise with strong growth potential.
18 Leadership Lessons from Colin Powell
Never neglect details. When everyone's mind is dulled or distracted
the leader must be doubly vigilant. Good leaders
delegate and
empower
others liberally, but they pay attention to details, every day.
The job of the leader is not to be the chief organizer, but the chief
disorganizer."....
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Inspirational Leadership:
10
Roles
Inspirational leaders
create an
inspiring culture
within their organization.
They supply a shared
vision
and
inspire
people to achieve more than they may ever have dreamed possible.
They are able to articulate a shared vision in
a way that inspires others to act.
People do what they have to do for a
manager, they do their best for an inspirational leader...
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By:
Lao Tzu
The leader is best,...
When his work is done, his aim fulfilled,
The people say, 'We did it ourselves.'...
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Quick and Easy Kaizen
Quick and Easy Kaizen
empowers employees, enriches the work experience
and brings out the best in every person. It Improves quality, safety, cost
structures, delivery, environments, throughput and customer service...
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The Toyota Way: 14 Principles
Standardized tasks and
processes are the foundation for
continuous improvement and
employee empowerment...
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7 Principles of
Toyota
Production System (TPS)
Employee involvement and empowerment...
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Case in Point
Canon
Production System (CPS)
The
Canon Production System (CPS) includes:
Staff participation (quality circles,
suggestion boxes, improvement
proposals), and workshop dynamism...
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Three Stages of the Suggestion System
1. Encouragement. In the first stage,
management should make every effort to help the workers provide suggestions,
no matter how primitive, for the betterment of the worker's job and the
workshop. This will help the workers look at the way they are doing their
jobs...
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Case in
Point
14 TQM Slogans at Pentel
Pentel is a Japanese firm manufacturing stationary
products. The following is a list of 14 Pentel's slogans for
explaining Total Quality Management (TQM) and
Quick and Easy Kaizen philosophy to its employees.
You are
surrounded by mountains of treasures...
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Leaders: Provide vision. Managers: Provide resources.
► Resulting synergy: Employee empowerment... More
Empowerment through Coaching
The new breed of leaders recognizes that in today's complex business environment autocracy no longer works, yet the empowerment alone is not enough. Coaching aims to enhance the learning ability and performance of others. "It involves providing feedback, but also uses other techniques such as motivation, effective questioning and consciously matching your management style to the player's readiness to undertake a particular task. It is based on helping the player to help her/himself through interacting dynamically with her/him - it does not rely on a one-way flow of telling and instructing."5...More
Keep People In The Know
"Transformational leaders empower others by keeping them "in the know," by keeping them fully informed on everything that effects their jobs," says Brian Tracy.
"People want and need to feel that they are insiders, that they are aware of everything that is going on. There is nothing so demoralizing to a staff member than to be kept in the dark about their work and what is going on in the company."...
MoreStrategies for Leading Breakthroughs
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A clearly defined commitment helps people understand whom they have to become to build a legacy. In essence, people become the accomplishment. When people become their accomplishment, it empowers them to take the appropriate actions... More
Empowering the People Around You: 3 General Rules
The three general rules for empowering the people around you, which apply to everyone you meet, are appreciation, approval, and attention. Voice your thanks and gratitude to others on every occasion. Praise them for every accomplishment. And pay close attention to them when they talk and want to interact with you. These three behaviors alone will make you a master of human interaction and will greatly empower the people around you...
MoreCase in Point Jack Welch and GE
Some years ago, in locations
throughout GE, local managers were operating in an insulated environment
with Chinese walls separating them, both horizontally and vertically, from
other departments and their workforce. Employee questions, initiatives, and
feedback were discouraged.
In the new knowledge-driven economy, Jack Welch, CEO, GE, "viewed this as anathema. He believed in creating an open collaborative workplace where everyone's opinion was welcome."3 He wrote in a letter to shareholders: "If you want to get the benefit of everything employees have, you've got to free them - make everybody a participant. Everybody has to know everything, so they can make the right decisions by themselves."
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Discover much more in the FULL VERSION of e-Coach |
Contemporary Management Functions...
Two Common Traits of Great Leaders and Managers...
Balance between Authority and Employee Empowerment...
Developing Entrepreneurial Staff...
10 Steps to Empowerment...
Participatory Management...
Employee Ownership of Quality...
Inspiring People...
Caring Is the Key...
Energizing Employees...
25 Lessons from jack Welch: Involve Everyone..
Letting the Best Idea Win...
Emotional Task of the Leader...
Creative Leadership...
Employee Self-Leadership the Key to Success in the New Economy...
Supeleadership...
Building and Nurturing Customer Relationships...
Case in Point "Great Game of Business"...
Case in Point Hewlett-Packard Way...
Case in Point Dell Inc...
Case in Point Silicon Valley Firms...
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Brief & Free!
Duration: 6 min
►
of the mini-course "Inspiring Culture" (40 PowerPoint slides with executive summaries) |
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References:
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