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Two Interactive Mental Models1 |
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Paradigms
– external to you; shared; a universally accepted model providing
the context for understanding and decision-making in a particular
field
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Knowledge
Structures
– internal to you; individual; the way you think and what you
think about. "When new information is compatible with your knowledge
structures it is accepted, when it does not mesh with your
pre-conceived ideas or past experience it receives little
consideration, is distorted or ignored."
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Three Types of Managerial Responses to a Paradigm Crisis
When Existing
Organizational Structures and Management Systems are No Longer Able to
Perform Effectively |
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Improving
Existing Structures:
to try harder, to do more and do it faster using the same structures
and practices. "But if we always do what we have always done, we
will always get what we have always got - and poor performance
delivered more quickly at greater effort is still poor performance."1
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Denial and frustration
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Radical Change: the best way out
of the problem is to create or adopt a new way of doing things. This
new way will require new patterns of
outside-the-box thinking.
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Paradigms
A paradigm is a system of thought based on a
central fundamental premise. Paradigms underlie our understandings of the
physical sciences as well as the foundations on which virtually every other
significant factor of everyday life is based.
Paradigms are central to human culture. They
are learned, taught, passed on and often serve to define membership in a
culture or subculture. "The passing of paradigms within a society is, in
effect the process of acculturation and socialization. Paradigms influence
how we govern ourselves, how our public institutions are configured and
operate, our economic systems and institutions, the structures of our
organizations, and how we manage people and other resources. Even though an
individual can accept and internalize a paradigm, the paradigm itself
remains an external model."1
Paradigm
Crisis and Paradigm
Shift
Paradigms describe a basis for
anticipation of specific events; they
do not deal with values per se. When an existing paradigm no longer
adequately explains or predicts relevant phenomenon and no replacement has
been a paradigm crisis takes hold.
"The only way a paradigm crisis can be resolved
is by replacing an old, no longer adequate paradigm with a new and different
one that explains and predicts better than the original, a paradigm shift.
Paradigm shifts do not involve simply slight modifications to the existing
model. They instead replace and render the old model obsolete."1
To adopt a new paradigm you need to start
thinking differently,
outside the box. "Throughout history significant paradigm shifts are
almost always led by those at the fringes of a paradigm, not those with a
vested interest (intellectual, financial or otherwise) in maintaining the
current paradigm, regardless of its obvious shortcomings."1

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