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Being 'Inclusive' means,
in practice1: |
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including objectives other than
financial one in the company's stated
goals
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measuring performance in
non-financial areas and
reporting to stakeholders and the public at large
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including consideration of the long-term health of the company when
budgeting and
planning
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including the company's
business partners in dialogue and policy making groups and
including consideration of their interests when making decisions
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including the impact on the community as a factor to be weighed when
making decisions
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including people at all levels in the organization in sharing the
rewards of success
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including people in all parts of the organization in opportunities to
lead
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Five Stages of the
Inclusive Approach |
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Define your
company's purpose and
values
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Review key relationships and engage with stakeholders
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Define success and the
critical success factors
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Measure and report
performance
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Reward and reinforce
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Inclusive Approach
At the heart of the inclusive approach is the
belief that understanding needs of all stakeholders –
customers,
employees,
suppliers,
shareholders, society, and the
environment – and incorporating them into
enterprise strategy
and sustainable value creation
activities are central to the achievement of
sustainable growth and
competitiveness.1
 The
Tree
of Business Success
6Ws of Corporate Growth
Sustainable
Competitive Advantage
Inclusive Leadership
As an inclusive leader, you must adopt – and
live – a set of values, which places human relationships centre stage and
which defines the purpose of your enterprise in other than purely financial
or commercial terms. "Such set of values will include respect for the
individual, the elevation of service above self-interest, restraint in the
use of power, and not, least, a concern for
sustainable development... This leadership will need to be found not
only in the organization's management but also among employees, customers,
investors, suppliers and the community."1...
More
Inspirational Leader: 10 Roles
Results-based Leadership
The Tao of Leadership
Case in Point
Ford Motor
Company
A recent Ford Corporate Citizenship Report
stresses that the company sees no conflict between business goals and social
and
environmental needs. According to Bill Ford, Chairman and
CEO
of the company, the distinction between a good company and a great one is
that a good company delivers excellent products and services, while a great
company delivers excellent products and services and strives to improve the
world...
More
Case in Point
Dell Computer
Corporation
Dell is
committed to operating in a responsible and sustainable manner around the
globe.
Dell's "Values in Action" chapter says: "At the
core of their business is a corporate philosophy that guides our conduct
wherever we do business, which we call the Soul of Dell. Central to that
philosophy is our commitment to global citizenship – understanding and
respecting the laws, values and
cultures wherever we do business; profitably growing in all markets;
promoting a healthy business climate globally; and contributing positively
in every community we call home, both personally and organizationally. We
have built processes around how we put into action the values and beliefs
communicated by The Soul of Dell. Our accountability, environment and
community programs help ensure that we operate in a manner consistent with
our core
values as we grow our business globally."
Case in Point
Cargill
Cargill,
Incorporated is an international provider of food, agricultural
and risk management products and services.
At Cargill, each employee’s unique
talents, perspectives and life experience is considered to be
critical to the company's success. Cargill's leaders developed a
Statement on
Diversity that presents a strategic rationale and business
case for the Valuing Differences Initiative. It points out the
hallmarks of an environment that values differences.
Cargill is also committed to supplier
diversity. They encourage employees to support small and minority-owned
businesses, and those owned by other disadvantaged groups, when seeking new
sources of supplies and services. While this business practice enables they
company to deliver distinctive value to their customers, their communities
also benefit from the success of diverse businesses...
More
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