Smart & Fast course   PowerPoint for download


Synergized Value Chain



Modern IT-powered Value Chain Supply Chain Management Marketing and Selling Customer Service Customer Intimacy Customer Feedback About Business e-Coach Outsourcing Processes Virtual Teams Suggestion Systems Beta-Testing a New Product Business Intelligence Market Research e-Commerce ICT-powered Marketing Process Enterprise Customer Engagement Competitor and Market Intelligence Modern IT-powered Value Chain




The Tree of Business Success

6Ws of Corporate Growth

Creating Customer Value

Value Innovation

Cross-functional Management

Business Process Innovation

ICT-powered Value Chain


IT/Business Alignment

CIF vs. Mass Production Firm

Mindset, Culture, Systems

Kaizen and Kaikaku

Kaizen: 5 Principles    Kaizen Mindset

Kaizen Culture: 3 Pillars    8 Elements

Radical Improvements (Kaikaku): 10 Keys

Lean Production: 7 Wastes To Be Eliminated

Transitioning To a Lean Enterprise: 10 Keys

8 Rules for Quality Management

TQM: Japan vs. the West

Customer-focused TQM

Customer Partnership

Customer Engagement

Lessons from Leading Companies

Japanese Suggestion System

Kaizen at Fidelity Investments

Toyota Production System

Problem Solving Process at Toyota

Areas Targeted by TQM in Japan

Implementation of TQM at Kobayashi Kose

14 Slogans for TQM at Pentel

Canon Production System

Canon: 9 Wastes To Be Eliminated

Canon: Model Workshop


PowerPoint presentation for Business Trainers download - Culture of Creative Dissatisfaction


PowerPoint presentation for Business Trainers download -Value Innovation Strategies, emfographics



    Synergizing Value Chain


is now a part of a larger course


for Trainers


for Champions

(coming soon)

Business Success 360