Two Core
Questions |
What signals are you
sending to others about yourself?
What emotional
→
feedback
are
you giving others in response to the signals they are
sending to you? |
The 10 Essentials
of
Effective Communication |
Be mindful of what your face and body are
conveying nonverbally...
More |
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Why Body Language?
Body language can help you get on not, just
because you may look the part, exude confidence and act assertively, but
because you can look beyond what people say to what they really mean.
"Start to notice your body language, and other
people's and see how much you can pick up about what someone saying just by
watching them." ~ Russel Webster
Know What Your Body Is Saying
Body language plays a very important role in
→
communication.
"Body language accounts for more than half of what other people respond to
and make assumptions about when they connecting with you. And more often
than not, you're not consciously thinking about it. By becoming conscious,
you're 50% ahead of the game," says
Nicholas Boothman.3
→
Cultural Differences

Your Attitude Is Infectious and
Drives Behavior
Your
→
attitude is the first
thing people pick up on in
face-to-face communication.6
Just as laughing, yawning, and crying are infectious, attitude is infectious.
Before you say a word, your attitudes can infect the people who see you with the
same behavior. Somehow just by looking or feeling, you can be infected by
another person's attitude, and vice versa...
More
→
Be Energized
‒ Always!
Open and Close Signals
With your body language, "you're constantly
saying either, "Welcome, I'm open for business," or, "Go away, I'm closed
for business." You may be showing that you are an opportunity or a threat; a
friend or a foe; confident or uncomfortable; telling the truth or spouting
lies."3
When you are operating from inside a really
useful
attitude, such as enthusiasm, curiosity, and
humility, your body language tends to take care of itself and sends out
unmistakable signals of openness. "Nonetheless, there things you can
consciously do to make sure you're showing your best face. If you want to
show that you're open for business, a friend and not a foe, without saying a
word, you have to open yourself up to the world in the first second of every
encounter. Open body language - together with open facial expressions –
includes uncrossed arms and legs, ease in facing the person, good
eye contact, smiling, standing or sitting erect, leaning forward,
flexible shoulders, and a generally relaxed aura. Open body language makes
expressive use of hands, arms, legs, and feet."3
Face Values
The Face Values system4 is based on
facial behavior. What causes you to make one facial expression more often
than any other? There are only a few facial expressions that are repeated,
so when you know what they are, you can easily read just about anyone you
ever meet.
→
Be
Charismatic
Synchronizing Body Language
People who are in
rapport unconsciously synchronize their body language and their vocal
characteristics. "When you deliberately synchronize your body language with
another's, amazing connections can happen. Our response to synchronization
is a function of our predisposition to reciprocate behavior. It's hardwired
into the human brain."3
Synchronizing Body Language
During a radio interview with Nicholas Boothman,
the author of several books describing the body language synchronizing
phenomenon, the host told him, "I read your over the weekend. On Sunday
night, my husband took me out to dinner, so I decided to try out your
synchronizing exercise with someone in the restaurant to see what would
happen. I was a little skeptical."
She went on to explain that sitting about three
tables away was a slightly older couple. The woman was more or less facing
in her direction, but they never made eye contact. "For about twenty minutes
I gently synchronized her overall body language and posture. When she moved,
I moved; when she shifted her weight from one elbow to the other, I
followed. I did it all without ever looking directly at her. And then an
incredible thing happened. The woman got up from the table and came over to
me. 'Excuse me,' she said, 'but I'm sure I know you.' I was blown away."3
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