everyone you meet deserves to be greeted with a smile.
That sometimes all a person needs is a hand to hold and a heart to
Active Listening Tips
Be aware of biases and perceptions.
Control your biases and validate your assumptions.
Encourage the speaker, provide feedback
and paraphrase to show you are listening...
10 Steps To Resolving
Inner and Outer Conflict
Practice Non-Violence (physical, mental and
verbal) within yourself and your own life.
Assume an Attitude of Non-Possessiveness
– (physical and emotional) avoiding over accumulation of possessions
that causes us to protect and defend...
Solve People Problems
What's Empathy Got to
Do With It?
Listen – truly listen to people.
Listen with your ears, eyes and heart. Pay attention to others'
body language, to their tone of voice, to the hidden
behind what they are saying to you, and to the context.
Humorous Business Plan
Eve had an ideal marriage. He didn't have to hear about all the men she
could have married, and she didn't have to hear about the way his mother
"A good marriage would be between a blind wife and a deaf husband."
NLP Technology of Achievement
3 Rules for Dealing with Rude and Unfair Clients
Ancient Taoist Meditation
5 Ways To Be an Unfair Critic
Understand and Fulfill Needs of Others?
One of the golden rules of the therapy
profession is that everyone needs at least one person with whom they can
openly and unashamedly discuss every little detail – happenings, desires,
fears – of their life, whether it is from the past, present, or future.
There are other psychological needs – to be
accepted unconditionally, appreciated, recognized, respected, desired,
valued, approved of, or complimented – that affect the way we communicate
with each other.
ask questions to show that you are genuinely interested and you'll be
amazed at the spin-offs from becoming a good question asker and a good
Conquer the angry
your neighbor, but who is your neighbor. Your neighbor is the one who is
sent to you from the Divine. Your neighbor can be one who is a total
stranger to you from afar. Your neighbor can be someone living close to you.
But what is true is that your neighbor is one of the Light who needs your
support as much as you need his."
Inspirational Business Plan:
Love Management Skills:
"If you judge people, you have no time to
"Whenever you are confronted with an opponent,
conquer him with love."
Donald Trump's 5 Tips for Parents
The 10 Key Project Leader
"I drink to make other people interesting."
George Jean Nathan
14 Ways To Nourish Conflict
If you love
conflict in your life, don't
listen to anyone. Especially if someone is already hot under the collar,
any sign of not listening will turn up the heat.
10 Rules of Listening
Linda Eve Diamond
Rule #1: Stop Talking!
You can't multi-task speaking and
listening. If you're talking, you're not listening. This rule
also applies to the talking inside your head. If you're thinking
intently about what you want to say, you're not listening to
what is being said.
Fengshui: 21 Rules
Give people more than they expect and do it
Do You Know How To Connect
Connecting with people "is not about being
phony or acting like someone you are not; it's about creating a favorable
link between your internal nature with its beliefs and values, and the
external world where you go to work."1 Learning to connect fast
with your customers, colleagues, bosses, employees, and even total strangers
by taking full advantage of your body, your mind, your voice, and above all
your imagination will give you a significant competitive edge. It will help
you maximize the potential in every relationship, be it personal,
business-related, or social...
Can Your Communicate
The three aspects (KFC) of effective
Humorous Business Plan:
"I like to talk with people who
express my thoughts clearly."
Communication Management Skills:
"Man is least himself when he talks in his own person. Give him a mask, and
he will tell you the truth."
Humorous Tips from Men
Rules for Women
If something we said
can be interpreted two ways, and one of the ways makes you sad or angry, we
meant the other one.
We are not mind readers
and we never will be. Our lack of mind-reading ability is not proof of how
little we care about you.
Are You an
12 Major Causes of
Failure in Leadership
recognize that what they know is very little in comparison to what they
still need to learn. To be more proficient in pursuing and achieving
objectives, you should be open to new ideas, insights, and revelations that
can lead to better ways to accomplishing goals. This continuous learning
process can be exercised, in particular, through engaging yourself in a
constant dialogue with your peers, advisers, consultants, team members,
suppliers, customers, and competitors...
6 Attributes of
Leadership Style and People Skills. A poor leadership style
and people skills ultimately have a negative impact on an
executive's tenure at their own firm. Some executives can
clearly get the job done quickly, but the 'dead bodies' left in
their wake can take years for the organization to recover.
A Leader's Mood: The Dimmer
Switch of Performance
do you work on attaining the consistent,
emotionally intelligent leadership behaviors that breed success in
yourself and others? Here are a few other suggestions to consider that can
improve your and your
5 Strategies for Managing Up
There are five laws that you absolutely must follow if you have
any hope of creating, maintaining, and managing any productive relationship
with your boss...
Selling by Coaching
"We are all salesmen every
day of our lives. We are selling our ideas, our
plans, our enthusiasm to those with whom we come to
Charles M. Schwab
To be a
treat your prospective customer as
a player who wants to achieve extraordinary results. You are to help the
Become an Irresistible
Despite what most books and seminars teach,
successful selling is not a set
of strategies, techniques or tactics to get the prospect to buy.
Rather it is a state of
yours and your customer's –
and set of behaviors that creates compelling
win/win outcomes for everyone.
questioning is at the heart of critical thinking – they enhance
your critical thinking skills.
Socratic questions challenge accuracy and
in a way that acts to move people towards their ultimate goal...
Have you ever had problems in
remembering names, numbers, grocery items needed, and other
little details such as the location where you placed your car
keys this morning? The truth is, we all have our moments of
forgetting little bits of information that matters at the exact
moment we need them. But did you know that memorization
techniques boil down to two basic things?
Humorous Business Plan:
Success in Love
always want to be a woman's first love
women like to be a man's last romance."
men knew all that women think, they'd be twenty times more daring."
"Women are made to be loved, not understood."