Communication. Most managers have terrible
communication skills, despite what they believe. I'm reminded of a study that once
reported that 85% of the men in America believe they are better than
average drivers.
Motivation.
This mysterious fuel that drives behavior is not so mysterious if
one uses the right set of theories and knows how to apply them.
Learning. The great tragedy of
most education systems is that they never teach students how to
learn or how to build skills. Transformational leaders understand
how to build skills quickly.
Role Flexibility. Ineffective
managers typically get stuck, trapped in a limited set of behaviors
that they try to use in all situations. Transformational leadership
is about using a
leadership style appropriate to the context.
Influencing.Influential people succeed and
non-influential people don't. Transformational leaders
establish rapport and
trust by expressing how much you care about their followers.
Self-Mastery. The "software"
running the mind can be changed if one knows what one is doing. It
requires requires learning a new language understood by
the
unconscious. Doing so allows one to make changes in one's behavior.
