How to Improve Your Driversí Job Satisfaction and Morale






If your company employs drivers or couriers, itís important to ensure that their experience with you is enjoyable and productive − both for your business and for the individual.

Not only is this the moral duty of an employer, but it will also ensure that you get the best results and that staff turnover is always low. In this article, we look at a few of the ways in which you can maintain high job satisfaction and morale for all drivers employed by your company.

Invest in Their Safety

Professional driving jobs often require employees to work unsocial hours - sitting behind the wheel for long periods of time or transporting goods at night. You must make sure that you are adhering to all official regulations when setting up rotas and shifts for your drivers, and that they have suitable periods off work. You should also invest in equipment that will help them to stay safe at all times. Fleet management services can help you a great deal here. Platforms of this kind can give you access to resources such as up to the minute fleet dash cams for video-based safety, offering real-time incident detection and preventative in-cab coaching.

Request Feedback (and Act on It)

Instead of pre-empting what will make your staff members happy − just ask them. Give them regular opportunities to provide feedback and make suggestions. This will increase their sense of ownership within the role and will prevent them from ever feeling ignored. Itís important that you act on the requests and ideas that you receive − either by implementing suggestions that are sensible and achievable, explaining what needs to be done in order to make the requested changes or detailing why there are certain things that canít be undertaken right now. If you are unable to make particular changes based on feedback, make sure your employees know that you will take steps to implement something that is at least similar.

Arrange Socials

Driving can be a very isolating job. While other employees are able to enjoy the camaraderie that comes with working in a team, couriers, delivery drivers and transport professionals are likely to spend many long hours alone, which can result in boredom and low mood. To counter this, itís a good idea to arrange at least one team meeting per week just to check in with everyone. You could also set up various events at which drivers can socialize outside of work.

Keep Goals Achievable and Engaging

Many employers of drivers set targets to maintain high standards of performance. However, if these goals are too easy, your staff may get bored or even feel condescended to. Too hard, and theyíll become stressed and feel as though your demands are too high. Try to find a happy medium to ensure that your employees continue to enjoy the challenges you set. If you are unsure of how they feel about their targets − just ask them.