The Internet changed the
fundamental nature of doing business and competition. As new ways of building
and delivering products and services online emerge,
goes beyond established competitors to include new companies, in addition to new
ideas or ways of improving existing processes or products.
The wired world is a world in constant flux.
Bill Gates, the Founder of
Microsoft, describes the new Internet era as
an environment of constant change,
or "punctuated chaos."
As all financial players are digitally connected,
"any downturn or upturn in a major market creates overnight reverberations in
other markets... The digital world is both forcing companies to react to change
and giving them the tools by which to stay ahead of it". IT helps you
connect your business strategy with organizational response.
Modern IT-powered Value Chain
Without IT there will be no fast response – and no
company, as today "it's not the big that eat the small... it's
the fast that eat the slow."
Internet-powered Business and Revenue Models
Online Customer Engagement
Online customer engagement is
a new trend.
website, discussion forums or blogs, for example, are spaces where people
can communicate and socialize in ways that cannot be replicated by any offline