
→
How To
Solve People Problems
→
Feedback
– Your Elevator To Success
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When To Use
Instant Payoff
Coaching
You can use the instant payoff
→
coaching
technique when you don't have the time or knowledge to complete a full
coaching session and really build your player's skills, but you do want
to help him or her to complete the task in question or
solve a specific
→
problem.
→
Problem Solving Strategies:
4 Levels

→
Creative Problem Solving
→
Turn Problems to Opportunities:
6 Tips
How To Use It
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Ask the player to describe the current issue or
problem:
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Ask the player to describe the desired outcome:
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the description should be as specific as
possible
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don't try to solve the problem, but note down any emerging ideas
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Jointly list all the obstacles/blocks that lie
between the current situation and the desired outcome. Sort them into three
groups:
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Blocks that exist in the player (inadequate
attitude, low
motivation, lack of
skill/
→
knowledge, etc.)
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Blocks that exist in others (inadequate
→
attitude, lack of
capabilities/resources, etc.)
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Blocks that exist in the situation (inadequate resources, tough deadlines,
etc.)
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Jointly
→
brainstorm
ways around these obstacles/blocks, and the steps to success. Select and
agree the final approach, actions and timing.
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