Product Quality Improvement

• Quality assurance

• New product development

→ Improvements in the Workplace

• Cost reduction

• Safety

• Productivity improvement

Management

• Education and training

• → Organizational / systems development

• Cross-functional management

• Policy deployment

• → Quality deployment

Supply, Production, and Selling Chain

• Supply management

• Meeting production quotas

• Meeting delivery schedules

• → Marketing

• → Sales

• Services

 Kaizen

Kaizen-Kaikaku Synergy

Kaizen and Innovation

 Continuous Improvement Firm (CIF)

3 Basic Principles  ●  Implementation

Efficiency Improvement >> PDSA Cycle

Suggestion Systems

Japanese-style  ●  Fun4Biz

 Kaizen Culture

→ 8 Key Elements  ●  Japan vs. West

 Lean Production

  Value Chain Management

→ ICT-powered Value Chain

EBPM

 Best Practices

The Toyota Way >> TPS

Canon Production System (CPS)