It’s all about people

Jack Welch’s passion was making people GE’s core competency, and he saw to it that the company found and developed great people.

"The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well... My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people," said Jack Welch.

Companies must be boundaryless to unlock their potential

Insular thinking results in stale ideas and, consequently, stale organizations. By breaking down the walls and borders that separated various departmental and functional areas at GE, Welch was able to unlock the full creativity of his people, propelling the company forward with fresh, creative approaches to problems.

Quality is nothing without efficiency

GE’s Six Sigma initiatives replaced sloganeering quality strategies with ones that brought about measurable results in increased efficiency, reduced defects and satisfied customers.