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Create a truly confident
workforce. Confidence is a vital
ingredient of any learning
organization.
Self-confident people are open
to good ideas regardless of
their source and are willing to
share them.
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The
3Ss of winning in business are Speed, Self-confidence, and
Simplicity. Just as surely as
speed flows from
simplicity, simplicity is grounded in self-confidence. |
Jack Welch
GE |
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Encourage
employees
to look well ahead
Taking the long view in their
career will concentrate their
mind on what they need to do in
preparation for the next
promotion. It is a test of their
self-confidence. Nobody will
have confidence in you unless
you have confidence in yourself.
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3Ss of
Winning in Business
Confidence
How To
Build Confidence |
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Turn people loose
Adopt an informal approach.
Being informal is a big deal.
Don't allow formalities to get
in the way. Act in informal ways
and set an informal style for
others. Like simplicity,
confidence thrives in an
informal arena. Ignore
hierarchical layers. Break the
chain of command. Communicate
freely up and down. Achieve wide
personal contact. Make surprise
visits. Send reams of
handwritten notes.
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Simplify the workplace
Simplify production and other
processes. "By removing
complexity from the workplace,
you make it easier for people to
achieve in their jobs. Ideas
include communicating more
informally and streamlining the
most cumbersome forms and
processes."
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Let people know that you value
their ideas
Outlaw autocracy and tyranny to
help people to be open, to speak
up, and to share. Involve
employees in decision-making.
"Everyone wants to know that
their ides are valued (that was
the lesson of GE Work-Out). You
can add confidence to your own
team simply by asking colleagues
to voice their opinion, and
showing that you value their
judgment."
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Give people independence and
resources
Empower workers to flourish
and grow. Let people manage
their delegated business as they
see fit. Remember however, that
“a mission cannot, and must not,
be delegated to anyone except
the people ultimately held
accountable for it.
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Business
10+ is People 10+
10 Keys to
Empowerment
GE
Work-Out |
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