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Design
a
Useful Performance Management System |
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Set Objectives:
Decide on what you want to achieve
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Empower People:
Give people the tools and the support and encouragement to improve their
performance
Measure Performance: Decide how to
measure performance
against these objectives
Provide Feedback: Tell people how well they are doing
Reward People: Build performance into the reward system |
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Set Right Objectives |
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Setting
right objectives is critical for effective performance management. Such
objectives as
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higher profits, shareholder value,
customer satisfaction
may be admirable, but they don't tell managers what to do. "They fail to
specify priorities and focus. Such objectives don't map the journey ahead -
the discovery of better value and solutions for the customer," says
Fred Wiersema, the author of
Customer Intimacy
.
The objectives must be:
consistent
specific
measurable
related to time
attainable
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Benefits
of an
Effective Performance Management System
Performance management allows you turn data
into
→
profitable
action more effectively and faster. It allows you
create greater value
for all stakeholders and
outperform your competitors...
More
→
The Tree of
Business Success
Set Stretch Goals
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Stretch goal
is an objective that cannot be achieved by incremental or small improvements but
require extending oneself to the limit to be actualized.
it is a challenge that is significantly beyond the organization's current
performance level...
More
Develop Employees
Developing people is achieved by
careful, planned and motivational
delegation of responsibility and duty...
More
Establish a Culture
of Creative Dissatisfaction
A culture of
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creative dissatisfaction
in your organization will really help people to
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constantly improve
their
performance and
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innovativeness and also that of the entire
company...
More
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Kaizen Mindset |
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Build Trust To Improve Performance
Trust – both between
individuals and
organizations – is at the core of today's complex and rapidly changing
→
knowledge economy.
It is the mutual bond of trust
that acts as the catalyst that creates high performance...
More
Transform Your Business into an Innovative and Creative Culture
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