Treat problems as opportunities
because that's what they are!

 

  

Vadim Kotelnikov advice quotes

Don't talk about problems,

talk about opportunities.

Vadim Kotelnikov

e-Coach

Turning Problems into Opportunities: 6 Tips

      

 

     

 

  Problem Solving Strategies: 4 Levels

   

Joke: Smart Shopkeeper

A shopkeeper was dismayed when a brand new business much like his own opened up next door and erected a huge sign which read ‘BEST QUALITY’.

He was horrified when another competitor opened up next door on his right, and announced its arrival with an even larger sign, reading ‘LOWEST PRICES’.

The shopkeeper panicked, until he got an idea. He put the biggest sign of all over his own shop. It read ‘MAIN ENTRANCE’ ... More jokes

Case Studies Post-it note

Invention of the Post-it note is a great example of ❶ turning a problem to an opportunity, ❷ combining the unusual, and ❸ synergy innovation.

3M corporation had a problem with a glue it had  invented. Their scientists were attempting to develop a super-strong adhesive, but the glue did not produce the desired results. It did not stick things together effectively.

The glue was considered to be a failed product until Arthur Fry, a 3M chemist and an inventor, found the way to turn the glue's disadvantage to an advantage. Arthur Fry searched for such an application where a glue that didn't stick too strongly would be appropriate. In particular, he  thought of a  way of combining the glue with a bookmark, which is something that people want to move from page to page. Fry began experimenting. Particularly, he coated only one edge of the paper so that the portion extending from a book would not be sticky. Fry used these stickers to write notes to his boss. This use led him to broaden his original idea into a new application concept and creation of a new-to-the-world product ‒ the Post-it note.

Ultimately, Arthur Fry discovered a great opportunity in a problem and helped his company to turnaround a failing project. A "low-tack", reusable, pressure-sensitive adhesive became the basis for the Post-it note, which was a huge success. 3M named Fry a corporate researcher in 1986.

Case Studies Scott Cook

Scott Cook was frustrated with the poor quality of software designed to help him prepare balance sheets. He decided to start a software company to fix the problem. His company Intuit Inc. is now a multi-billion-dollar success story. It provides business and financial management solutions for small and medium sized businesses (SMEs), financial institutions, consumers, and accounting professionals.

Case Studies Strategic Problem Solving Lessons from McKinsey

Pluck the Low-hanging Fruit

Sometimes in the middle of the problem-solving process, opportunities arise to get an easy win, to make immediate improvements, even before the overall problem has been solved.

Seize those opportunities! They create little victories for you and your team. They boost morale and give you added credibility by showing anybody who may be watching that you’re on the ball and mean business... More

Case Studies SHA Wellness Clinic

Dr. Alfredo Bataller Pineda, the founder of SHA Wellness Clinic, turned his health problem into a great business opportunity... More

   

     

 

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Sun Tzu: The Art of War

Victory comes from

finding opportunities in problems.

Sun Tzu

The Art of War

Woody Allen humourous quotes

When I was kidnapped, my parents snapped into action. They rented out my room.  >>>

Woody Allen

Albert Einstein quotes

In the middle of difficulty

lies opportunity.

Albert Einstein

Set Godin advice

The best time to do great customer service is when a customer is upset.

Set Godin

IDEO Tom Kelley creativity innovation quotes

Find the silver lining in every cloud. Setbacks aren’t problems, they’re opportunities.

Tom Kelley

IDEO