-
Delegation
is an old idea used in the
traditional management model. The idea was to make sure that
responsibility and authority were equal for every job. When
delegation was implemented correctly, people had the authority that
they needed to execute their responsibilities. Limitations of this
approach: assigning authority does not mean that someone has the
ability,
motivation, and understanding
necessary to perform.
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Empowerment
is a core concept of the
new
management model. In the new-generation
adaptive organization, delegation is replaced by
empowerment, and responsibility
by ownership. Authority and responsibilities are
formal aspects or organizing. They are based upon organizational
properties and not individual capabilities. Empowerment and
ownership are social aspects of organizing, They are based on
efficacy and initiative, and not just on roles and requirements.
They belong to people.
Yin-Yang of
Employee Empowerment
The Tao of Leadership
Inspire People: 4
Strategies
Energize Employees |
