Diversity as a Managerial Approach
Unleashing the Power of
Solving Problems Created
treat people first and foremost as
acknowledge the special circumstances or particular context that may
lead to exclusion for some groups of people
work to change that situation
develop a workforce within which people are valued for the
contribution they make
GE Leadership Effectiveness Survey (LES)
Fully utilizes diversity of team members (cultural,
race, gender) to achieve business success.
Values and promotes full utilization of global
and work force diversity.
Demonstrates global awareness / sensitivity and
is comfortable building diverse / global teams...
Maintain a Fresh
Perspective with Your Employees
to Top Executives4
Keep the team small.
Increased functional diversity on
the teams does not necessarily increase
innovation. Social cohesion between the members of a team
can suppress the exchange of views, since cohesive groups focus
on maintaining relationships and seeking concurrence. Cut back
on number of functional areas represented on the team, so as
help the team crystallize its identity...
Diversity is a specialized term describing a
workplace that includes:
A Healthy Company Balances
Its Diverse Communities
Even as a healthy company pursues its own discrete
goals, the company views itself as interdependent with others stewarding
resources for the benefit of the larger communities to which it belongs. Leaders
acknowledge, honor, and constructively reconcile competing stakeholder demands.
The company treats everyone with dignity and respect...
Steelcase was founded in 1912 by people with a
strong commitment to integrity and doing the right thing for their
employees, customers, business partners, associates and neighbors.
In all of their diversity efforts, internal and
external, Steelcase sets the industry standard...
Anthropologists discovered that, when faced by
interaction that we do not understand, people tend to interpret the others
involved as "abnormal", "weird" or "wrong". Awareness of
cultural differences and recognizing where cultural differences are at work
is the first step toward understanding each other and establishing a
positive working environment. Use these differences to challenge your own
assumptions about the "right" way of doing things and as a chance to learn
new ways to solve problems...
To be successful in
today's complex, rapidly changing and highly competitive world, you must
embrace, manage and
synergize critical opposites. You can
and find a strategic
competitive advantage in an
context by seeking to leverage, rather than diminish, opposite forces.
People with different
cultural, educational, scientific, and business
backgrounds will bring
different frames of reference to a
problem and can
spark an exciting and dynamic
cross-pollination of ideas...
Creative Problem Solving:
Balanced Organization: 5 Basic Elements