R. Schwab is an American businessman and investor and the founder of the
Charles Schwab Corporation.
the company serves 8.2 million client brokerage accounts, with $1.65 trillion in
assets (as of September 2011), from over 300 offices in the U.S., one office in
Puerto Rico, one branch in London, and one branch in Hong Kong
Charles Schwab Timeline)
Lead the life that
will make you kindly and friendly to everyone about you, and you
will be surprised what a
you will lead.
Everyone's got it in him, if he'll only
make up his mind and stick at it. None of us is born with a stop-valve
on his powers or with a set limit to his capacities. There's no limit
possible to the expansion of each one of us.
When a man has put a limit on what he will do, he has put a limit on
what he can do.
The man who has
done his best has done everything.
8 Winning Habits
The first essential in a boy's career is to find out what he's
fitted for, what he's most capable of doing and doing with a relish.
You've got to start
with your gut, with
something you are really
about, for a good reason. You won’t get there by sitting in a closet and
thinking, ‘Boy I know the world must want this.’
A man to carry on a successful business must have
imagination. He must see things as in a
dream of the whole thing.
A man can succeed at almost anything for which he has unlimited
I was once asked if a big business man ever reached his objective. I
replied that if a man ever reached his objective he was not a big
The fact that I was out here and scrambling around as a little
resources was fortuitous. I wasn’t encumbered by those old guys
telling me what to do.
I’m sure luck helps every successful
it doesn’t come without a lot of preparation and
When I started in this business, it was pretty crude to say the
least. I had little or no resources. I have one favorite example of
a guy who came in to complain about something. He was from Chicago
and had an accounting background. And I said, well, if you’re so
damn smart, come out of accounting and start working here. So he
came around and started helping me out. It was very difficult. We
were mavericks at best.
Computer-tired Eyes Healthy
I can't overemphasize that we have the right kind of
client-relationship people who really have the interests of the
client at hand first – not second, but
first. We are willing to risk
short-term revenue to do the right thing for the customer and ensure
Our organization just has to outfox our larger competitors by really
value proposition, which is really outstanding
compared to them. The good news is we are a highly flexible
organization. We have a national footprint, we have low costs, we're
efficient, so we can compete at this point with almost anybody and
do a great job for our clients.
My goal is, frankly, to make sure our clients have every confidence
to recommend Schwab to their friends and relatives if they are
thinking about a place to do their saving and investing.
How To Create Greater
At the end of every day, having a clientele that speaks well of you,
that’s the largest source of business. I don't care what kind of
business you're in. Clients referring us to their friends or
relatives is so much more powerful than any advertising we could
Winning Organization and People
I like to think in terms of giving people an understanding of why
they should have the same
passion as I do – why their life has purpose working here and
why they should believe as much as I believe. I want them to seek a
higher level of satisfaction above just making a salary.
communicated well, I hired.
I was one of the first businesses to hire women.
I took anybody. They were a full collection of people. They
took risks in their careers. Some were misfits at other places.
I took a lot of misfits in. There were some strange people. Anybody
who was a reasonable person and
Along the way, I’ve frustrated some of my associates because I could
see the end zone of a particular thing quicker than they could, so I
was moving ahead to conclusions. I go straight from step A to Z, and
say: ‘This is the outcome. I can see it.’
Smart & Fast
When I read, I can feel myself converting the written code into
sounds before I can process it. Fast readers don't go through all