Build Loving Relationships with Customers

Love your customers, and they will love you back

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo Vadim Kotelnikov




Love for customer quotes Vadim Kotelnikov, differentiate from compeitors, photogram Irina, pigeons

Your long-term loving customer relationships will produce an endless chain of great rewards for both your soul and your revenue streams.

Think beyond mere customer service or customer retention to build dynamic synergy with customers and generate greater benefits. Strive to delight your customers throughout the entire relationship journey, evoke positive emotions, love your customers to get them to love you.





Vadim Kotelnikov

Love for customers is the springhead of the cascade of innovations and the river of revenues.

Vadim Kotelnikov, founder of 1000ventures - personal logo VadiK

Inventor Business e-Coach

Author Innoball

Founder Innompic Games icon



Love-driven Value Creation

If you do love your customers, care about them and strive to make their life happier, more fulfilling, comfortable and joyful, youíll invent wonderful things for them. Youíll become a passionate and relentless value innovator and keep creating new great things your customers will love.  >>>

Build a customer-focused culture of creative dissatisfaction to involve all your people in the journey of creation of increasingly higher customer value.

To truly understand someone,
you must become the person you want to understand.

Customer Satisfaction

Benefits  ▪  Impact

Loving Customer Relationships Love Your Customers Customer Innovation is Love Creating Customer Value Customer-driven Innovation Sell Benefits Selling by Servins Customer Retention Happy Business VadiK Love Customers



Vadim Kotelnikov

Love breeds love
− if you love your customers, they will love you back.

Vadim Kotelnikov, founder of 1000ventures - personal logo VadiK

Inventor Business e-Coach

Author Innoball

Founder Innompic Games icon


Peter Drucker advice

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Peter Drucker



Love-driven White Marketing

White marketing is about appealing to the white forces in people's heart and mind in a creative way ‒ as soon as you can distinguish between white and dark fighters in your own heart and mind. Fortunately, they are easy to distinguish: the white fighters are those who are driven by unconditional love towards others... More

Loving Customer Relationships - Love your customerss, and they will love you back Vadim Kotelnikov quotes




Konosuke Matsushita advice quotes

Donít sell customers goods that they are attracted to;
sell them goods that will benefit them >>>

Konosuke Matsushita




Love-driven Selling

Don't be a seller, be a helper. Don't push, pull. Listen to your customers, ask empathetic questions, and strive to understand which solution would benefit them most.


Estee Lauder advice

Look for a sweet person. Forget rich.

Estee Lauder


IDEO Tom Kelley creativity innovation quotes

Empathy means setting aside your opinion in order to learn what actually is true that people arenít conscious of.

Tom Kelley




Loving Customer Relationships

Care about your customers. If you ignore your customers, they will very quickly ignore you, and leave.

If you focus more attention towards post-acquisition customer engagement, you will enjoy cumulative benefits:  the customer base, revenue and cash flow will keep increasing,  while the  pressure off acquisition as the sole driver of growth will be taken off.

Show your existing customers more loving if you want them to love you back. Word of mouth marketing can transform your business if you give your customers a product they love and a delightful experience. Long-term delighted customers will become your brand proponents, doing lots of your marketing and  sales work for you.  They will also be more forgiving if things go wrong.




Customer Success 360

PowerPoint slides
for teachers, trainers, speakers

all those who teach others how to achieve customer success

  Customer Success 360 Customer Value Proposition Service-Profit Chain Customer Intimacy Customer Care Customer Partnership Differentiation Strategies Creative Marketing Listening To Customers Observing People Creating Customer Value Value Innovation Branding Empathetic Marketing Engaging Customers Sell Benefits Closing the Deal Retaining Customer Customer Service Loving Customer Relationships Customer Satisfaction e-Coach Master of Business Synergies (MBS) Winning Customers Synergistic Marketing Synergistic Selling Vadim Kotelnikov Selling Is Problem Solving Emotional Marketing Customer Success 360