![Love for customer quotes Vadim Kotelnikov, differentiate from compeitors, photogram Irina, pigeons](../../design_elements/selfmade/vk_q_customer_love_differentiates_ik-pigeons.jpg) |
|
International
Survey
80% of respondents say they are
ready to pay more
if a company provides great customer service
Imagine the
ideal customer experience and strive to provide it.
Love your customers, and they will love you back. |
|
|
|
Your Competitive Advantage
|
|
|
![Sam Walton's rules for buiding a great business](../../design_elements/photos/authors_walton.jpg) |
The goal as a company is to have customer service that is not just the best
but legendary.
|
Sam Walton
Wal-Mart |
![Henry Ford advice](../../design_elements/photos/authors_ford.jpg) |
A business absolutely devoted to
service will have only one worry
about
profits.
They will be embarrassingly large. |
Henry Ford
Ford Moror |
|
|