Customer Focus

Customer is not an object of marketing,
customer is the one who, if pleased, pays your salary,
and, if excited, brings you joy and inspiration.

If it creates value for customers
it creates value for business

Customer Success 360 Customer Value Proposition Service-Profit Chain Customer Intimacy Customer Care Customer Partnership Differentiation Strategies Creative Marketing Listening To Customers Observing People Creating Customer Value Value Innovation Branding Empathetic Marketing Engaging Customers Sell Benefits Closing the Deal Retaining Customer Customer Service Loving Customer Relationships Customer Satisfaction e-Coach Master of Business Synergies (MBS) Winning Customers Synergistic Marketing Synergistic Selling Vadim Kotelnikov Selling Is Problem Solving Emotional Marketing Customer Success 360

   

 

 

 

>>>  Love for customers is the springhead of
the cascade of innovations and the
river of revenues.

 

 

 

  

 

 

Love breeds Love. Love your customers and they will love you back >>>

 

  

 

 

 

  

 

Passion for and care about customers is the first step
in the right direction! in achieving your business goals.

 

 

 

 

Involve Customers as Co-Innovators    Customer Partnership      How To Market Radical Innovations

 

 

       

Customers Needs    What Makes People Buy    CMM    USP    Advertising    Sell Benefits    Question-based Selling

  

 

  

 

Balanced Business System    Customers Intimacy    Engage Customers    Customer Feedback    22 Laws of Marketing

 

 

   

Advice by Great Achievers

 

Konosuke Matsushita advice quotes

Company's vision must be driven by the aspirations of its customers.

Konosuke Matsushita

Panasonic

Peter Drucker advice

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Peter Drucker

Estee Lauder advice

If you don't sell, it's not the product that's wrong, it's you >>>

Estee Lauder

 

 

Henry Ford advice

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Henry Ford

Ford Moror

Jack Ma quotes

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

Jack Ma

AliBaba

Michael Dell advice

Listen to your customers and turn your customers into teachers.

Michael Dell

Dell Inc.

   

  

Steve Jobs advice quotes

Our job is to take responsibility for the complete user experience. And if its not up to par, its our fault, plain and simply.

Steve Jobs

Apple

     

   

 

 Differentiation Strategies    >>  Brand    Positioning  >>  10 Tips    Empathetic Marketing    Synergistic Selling