Winning Customers:

Differentiation Strategy

Positioning

How To Get Heard in Our Overcommunicated Society

By: Vadim Kotelnikov

Founder, Ten3 Business e-Coach Inspiration and Innovation Unlimited!

  

"The easy way to get into a person's mind is to be first. If you can't be first, then you must find a way to position yourself against the products, the politicians, the persons who did get there before you."

 

Realities of Today's Overcommunicated Society

  • Emerging Information Overload Syndrome

  • The mind, as a defense against the huge volume of today's communications, screens and rejects much of the information it offered.

  • The mind accepts only that new information which matches its current state of mind. It filters out everything else.

  • To create something new that doesn't already exist in your prospect's mind, is becoming more and more difficult.

Positioning Your Business

  • The only hope to score big is to be selective, to concentrate on narrow targets, to practice segmentation.

  • Positioning is thinking in reverse: instead of starting with yourself, you start with the mind of your prospect.

  • Instead of asking what you are, ask what position you own in the mind of the prospect. Get the answer to this question from the marketplace – invest money in market research.

  • Changing minds in our overcommunicated society is an extremely difficult task. It's much easier to work with what's already there.

  • If you have a weak on non-existent position in the mind of your prospect, find a way into the mind by hooking your product, service or concept to what's already there.

  • Don't be narrow minded. You must look at the big picture, not the details.

7 Tips for Effective Positioning

 

The 10 Commandments of Power Positioning1

  1. Don't Copy Others

  2. Appoint Yourself as a Leader in a new, your own category

  3. Make the Ordinary Extraordinary

  4. Narrow Your Focus: find more in less – specialization implies superiority; focus like a laser on your niche, burn yourself into your prospects' minds... More

 

Positioning Defined

Positioning is about how you differentiate your product or service in the mind of your prospect.

The Essence of Positioning

 

Positioning is a new approach to communication, advertising and marketing.  It is an organized system for finding a window in the mind of your prospect in order to position effectively over there a product – a merchandise, a service, a company, or a person – against its main competitors. This system is based on the concept that communication can only take place at the right time and under the right circumstances. The mind accepts only that new information which matches its current state. It filters out everything else. In other words, positioning is a process by which a psychological "anchor" has been placed into the minds of prospects so that they come to choose one specific person or company over another.

Positioning is what you do to the mind of the prospect – you look for the solution of your problem inside the prospect's mind. Anyone can use positioning strategy to get ahead in the game of life.

Research-based Exercise

Positioning a company is a difficult task. While advertising is a creative task, company positioning must be developed from careful research about your brand. You must find out:

  • how the marketplace sees your company

  • how your customers see your company and what they value

  • what you know about your own company and the customer value it creates.

Positioning should be a foundation for action to design, manage and defend your brand. It should inform everything you do: what customer value you create, what you value, what's your sustainable competitive advantage, how you conduct your business, how you communicate and interact with customers.

Use the Right Colors in Your Promotional Materials

Analyze what colors your competitors use. Avoid using colors already associated with your competitor if you wish to position your product effectively in the mind of your prospects... More

 Case in Point  Ten3 Business e-Coach

Launched in 2001, the new-to-the-world Ten3 Business e-Coach had customers in 80+ countries by 2004. In the jungle of educational web sites, Ten3 Business e-Coach created and took the lead in the niche focused on helping people build their cross-functional excellence, entrepreneurial creativity and systems thinking and inspiring innovation and business synergies. To differentiate its services from other e-learning resources, Ten3 Business e-Coach used the following positioning slogan , "We don't teach – we inspire!"

 Case in Point  Unisys: Repositioning the Company

In 1998, Larry Weinbach joined Unisys from Anderson Worldwide. When he joined Unisys, Weinbach immediately said that the Unisys brand was tarnished and decided to rebuild it... More

 

 Discover much more in the FULL VERSION of e-Coach

Positioning – the New Approach to Advertising & Marketing...

Tips for Effective Positioning...

10 Commandments of Power Positioning...

The Oversimplified Message...

"The Perception is the Reality"...

The Best Technique to Win the Customer Over...

Use the Right Colors in Your Promotional Materials...

Marketing & Selling Strategy at Different Company Growth Stages...

Define Your Internal Core Marketing Message (CMM)...

Three Stages of the Marketing Process...

Experiential Marketing...

Emotional Marketing...

Differentiating With Different Types of People...

 Case in Point  Avis

 Case in Point  Google

 

 

 

 

 

 

 

Free Micro-course

10 slides

Creative Marketing

 

References:

  1. "The 10 Commandments of Power Positioning", Michael Fortin

  2. "Positioning", Al Ries and Jack Trout

  3. "Strategic Brand Management", Kevin Lane Keller

  4. Differentiate or Die, Jack Trout with Steve Rivkin

 

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