Business Communication Defined
Business communication is any communication used
to build partnerships, intellectual resources, to promote an idea, a
product, service, or an organization – with the objective of
creating value for your
Internal and External
Business Communication encompasses a huge body
of knowledge both internal and external for your business.
Internal communication includes
communication of corporate
shared values and
guiding principles, employee
cross-pollination of ideas, etc.
External communication includes
customer relations, public relations, media
Whatever form it takes, the objective remains
the same – to create a
The 10 Key Project Leader
5 Factors that Make a Project
By: Eric Verzuh,
the author of
he Fast Forward MBA in Project Management
To be successful, a project must
communication among everyone involved in the project in order to
coordinate action, recognize and solve problems, and react to changes...
The 17 Indisputable
Laws of Teamwork
Be the Best Possible
10 Tips by Ten3 NZ Ltd.
Be a team player.
The most valuable single factor that contributes towards high levels of
excellence and quality in a
stem from an individual team member's ability to work with others, i.e.
his or her levels of cooperation and communication. These "social
intelligence" skills include the ability to
negotiate, compromise and make others feel important...
Three Key Benefits of
Japanese Suggestion Systems
Suggestion systems are a valuable opportunity for worker
self-development as well as for two-way communication in
Solving Problems and Making
Decisions in Discussion With Other People
make decisions more effectively in
discussions with other people. Your ability to
communicate is the most important skill
you can develop to get on to the fast track in your career. Perhaps the most
important thing you do in business is to solve problems and make decisions, both
by yourself and with other people...
Critical Thinking: Socratic
questioning is at the heart of critical thinking – they
enhance your critical thinking skills.
Socratic questions challenge accuracy and completeness of
thinking in a way that acts to move people towards their
12 Active Listening Tips
Be aware of biases and
Control your biases and validate your assumptions.
Encourage the speaker,
and paraphrase to show you are listening...
To communicate effectively, don't try to say
all you know – say only what your audience needs to know. Sort out relevant
data from a huge amount of available input and convey only what helps your
audience take productive action. Turn data into information that has clear
meaning and relevance to your audience...
How To Make
Understand EGA of Your Audience
How To Present with Passion
what you are, we are all in sales.
transfer of emotions.
When you speak, do your listeners sense how strongly you believe in what
you're saying? If you want people to give you their undivided attention and feel
compelled to heed your advice, they must hear and see in you an unwavering
commitment to your message...
The Power of
How To Make an Effective
The history of
venture financing is littered with the
carcasses of truly worthy companies that just never made it through
That’s why I’m so dedicated to giving
entrepreneurs the keys to a potential
You must plan your pitch based on an awareness
of how the investor is likely to be thinking.
Then you must communicate to the investor that
you intend to present your information in a way that will help the investor
assess whether this opportunity represents a "fit" with the investor’s
interests and capabilities (notice: I didn’t phrase that in terms of
"whether or not this is a ‘good’ investment")...
Take Time Out for Mental
How to get support for your ideas more easily than
An individual needs about 72 hours to absorb a
are those who present their ideas in very casual way, rather than as a
decision or a fact engraved in stone. They present their thoughts as ideas
for consideration. Effective executives encourage the other person to take
the new idea or new way of doing things and think about it for a few days.
They say that "we can discuss this later" and they just leave the idea with
the other person...
is often at the root of communication challenges. Exploring
historical experiences and the ways in which various cultural groups
have related to each other is key to opening channels for
Becoming more aware of cultural differences, as well as exploring
cultural similarities, can help you communicate with others more
effectively. Next time you find yourself in a confusing situation, ask
yourself how culture may be shaping your own reactions, and try to see
the world from the other's point of view...
How To Break Down
Barriers To Communication
Selling by Coaching
"We are all salesmen every
day of our lives. We are selling our ideas, our
plans, our enthusiasm to those with whom we come to
Charles M. Schwab
To be a
treat your prospective customer as
a player who wants to achieve extraordinary results. You
are to help the player win....
Humorous Communication Quotes
"Only one fellow in ten thousand understands the currency question, and
we meet him every day."
– Kin Hubbard...
Humorous Business Plan:
"I like to talk with people who
express my thoughts clearly."
Communication Management Skills:
"Man is least himself when he talks in his own person. Give him a mask, and
he will tell you the truth."
"The really important things are said
over cocktails and are never done."
The First Contact: Asking Effective Questions...
How To Present Your New Project Idea To Decision Makers...
Give People Time To Digest
a New Idea...
Finding the Difference that Makes the Difference...
Effective Business Communication Tips...
Negotiating Business Contracts...
DEGAP Tool: Thinking in Three Dimensions...
Listening To Your Customers...
Lessons from Jack Welch