Knowledge Management (KM) - create, source and leverage knowledge

Knowledge Management (KM)

Create, source, leverage

While most managers agree that managing knowledge is important, few of them can articulate what the value is or how to become a learning, teaching, or coaching organization.

The majority of companies have their knowledge embedded in people and organizations.

If you stop learning, you stop creating history and become history.

~ Vadim Kotelnikov

Explicit and Tacit Knowledge

Explicit knowledge can be formally articulated, encoded, more easily transferred and shared. It is often abstract, not experience-based.

Tacit knowledge is difficult to articulate; shared through highly interactive conversation and shared experience... More

Knowledge Management vs. Information Management

KM targets collecting and distributing both explicit and tacit knowledge throughout the organization.

Information Management deals mainly with documented explicit knowledge only... More

Knowledge-based Enterprise

Knowledge Communities

"If we wonder often, the gift of knowledge will come."
~ Indian proverb

Why Knowledge Management

Knowledge needs to be managed because all too often,

▪ it is available but not used very much;

▪ it is often intuitive, tacit, rather than explicit, and tacit knowledge is an important source of competitive advantage for a company;

▪ knowledge sharing improves holistic intelligence, which is an important source of competitive advantage for an organization;

▪ it is occasional but not integral to the business;

▪ it is rarely detailed enough to be especially valuable;

▪ it exists with multiple points of view instead of the collective best thinking;

▪ it often gets lost when someone leaves the company;

▪ there are human barriers to knowledge-sharing.

Transfer of Best Practices

Transfer of best practices is one of the biggest issues driving innovation, cost, efficiency, and satisfaction in most companies. Transferring the worst practices is equally important to prevent other employees from making the same mistakes.

Coherence

Coherence is a key for the organizational integration. It fosters better teamwork and creates means and willingness to cross organizational boundaries, to work as a team. Coherence facilitates knowledge-sharing, which in turn enhances corporation's overall capabilities... More

Invent a Greater Business Design

High LQ Culture

Holistic Innovation

T-shaped Master of Systemic Innovation

Create a Thirst for Knowledge in Employees

One source of competitive advantage is to diffuse throughout your company the unique, proprietary knowledge about successful methods, customers, competitors, products, and techniques that resides in the minds of your employees.

Business Growth 10+ is People 10+. Yet, many efforts at knowledge management have failed to deliver knowledge-based competitive advantage because they haven't focused on the human factors of creation and broad exchange of knowledge within a company.

Creating a thirst for knowledge and ideation techniques in employees though super-gamification, motivation, constructive competition, empowerment of intrapreneurs, and creative collaboration, can solve that problem and boost innovation and productivity.

Idea management systems and process can also help your company make knowledge sharing and innovation a discipline. They can help make the hunt for new possibilities each and every department's business, as well as involve broader and more enthusiastic participation among managers and employees.

Productive Creativity

Stimulate Generation of Radical Ideas

InnoBall (Innovation Brainball) simulation game

"Reward people for contributing to a full flow of knowledge." ~ Bill Gates, Microsoft

"Reward and celebrate new ideas to encourage others to want contribute as well." ~ Jack Welch, GE

"Inspire advocates. Mental diversity is very important – you need individuals who celebrate different viewpoints."
~ Tom Kelley, IDEO

Seeing the big picture or the full picture of a complex system is often challenging, but holistic metaphors, like 'The Tree' or 'The Jazz' can inspire instant understanding.

VadiK

Inventor
Author
Founder