Managing Innovation:

Knowledge Management

Managing Knowledge Workers

Meeting Specific Requirements of Knowledge Workers and Unlocking Their True Potential

By Vadim Kotelnikov, Founder, Ten3 BUSINESS e-COACH – Innovation Unlimited, 1000ventures.com

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"It is difference of opinion which makes for horse races."

– Mark Twain

 

Specific Traits of Knowledge Workers1

  • primarily identify themselves with their profession rather than workplace; more sensitive to the kudos and esteem they receive from their peers than those they receive from management

  • highly mobile and quick to change jobs

  • driven primarily by the pride of accomplishment

  • have strong believes and personalities; they respond much better to being pulled than being pushed

  • informal networking with peers, inside and outside their own company, helps them benchmark their personal efforts and their company's competitiveness

The bottom line:

An individual effectiveness of knowledge workers is based on results and credibility, perceived reputation, and network of relationships rather than formal authority, job description, or position in the hierarchy.3

Job Satisfaction Needs of Knowledge Workers

  • Challenge, above all

  • Continuous training and coaching

  • To know the organization's mission and to believe in it

  • The need to see results

Strategies for Building a Growth Culture

  • Emphasize the future, not the past... More

Meeting Specific Requirements of Knowledge Workers

  • consider and treat them as professional partners

  • respect their expertise, support them in its application, and help them extend it further

  • give them influence in decisions that determine where and how their expertise is applied to specific innovation initiatives, as well as how it contributes to the overall business strategy

Coaching New Management Model Leadership Effective Management New Management Model MANAGING KNOWLEDGE WORKERS: New Management Model - Leadeshiip, Management, Coaching

Top 10 Forces Behind New Business Models

  • Knowledge Worker Productivity.  The critical issue to being able to leverage your organisation's core competencies in real time.  If you want to optimise your enterprise start here.  Peel away everything and allow your knowledge workers to do what they do best, more of the time... More

The Tao of Employee Empowerment

  • Yin: Treat employees as owners

  • Yang: Inspire, challenge imagination... More

 Discover much more!

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Sustainable Growth Strategies

6Ws of Corporate Growth

3 Strategies of Market Leaders

Innovation

Innovation-friendly Organization

Innovation Management Policies for Large Corporations

Creating a Culture for Innovation

5 Strategies for Creating a Culture for Innovation

5 Strategies for Creating a Culture of Questioning

How To Transform Your Business Into an Innovative and Creative Culture

The Jazz of Innovation

11 Practicing Tips

  Ten3 Mini-Courses   Presentation:    View    Download

New Management Model  (45 slides)

25 Lessons from Jack Welch  (45 slides)   ► Demo

SMART Executive  (225 slides)   ► Demo

3 Strategies of Market Leaders  (125 slides)

The Jazz of Innovation  (80 slides)

Smart Business Architect  (150 slides)
 

Practicing New Approaches

You cannot lead knowledge workers by telling them what to do. You must treat them with respect and dignity, and provide opportunities that they would not be able to have on their own.

To lead knowledge workers effectively and unlock their true potential, you need to define:

  • What knowledge work professionals do?

  • How they do it best?

  • What drives them to do it?

29 Obstacles To Innovation

  • Micromanagement

  • Ensure that highly qualified people do mundane work for long periods... More

10 Ways To Murder Creativity

  1. Ask for a 200-page document to justify every new idea... More

10 Roles of an Inspirational Leader

  1. Involve everyone, empower and trust employees. Talented and empowered human capital is the prime ingredient of organizational success. A critical feature of successful teams, especially in knowledge-driven enterprises, is that they are invested with a significant degree of empowerment, or decision-making authority. Formulate stretch goals, provide resources, and empower your people. Find a delicate balance between laissez-faire and overly controlling styles... More

 25 Lessons from Jack Welch   Articulate Your Vision

"Leaders inspire people with clear visions of how things can be done better." The best leader do not provide a step-by-step instruction manual for workers. The best leaders are those who come up with new idea, and articulate a vision that inspires others to act.

Developing a Fast-Paced Flexible Culture

By: Michael Dell

 

  • Set a Common Goal. Mobilize your people around a common goal. Help them feel a part of something genuine, special, and important, and you'll inspire real passion and loyalty... More

How To Lead Creative People

By: Max DePree

  • Innovation is the lifeblood of an organization. Knowing how to lead and work with creative people requires knowledge and action that often goes against the typical organizational structure. Protect unusual people from bureaucracy and legalism typical of organizations... More

Creating a Culture for Innovation

The question for leaders today isn’t if culture is important for success but how culture can drive successful innovation – and what, specifically, leaders can do to influence the kind of culture that leads to behavior that’s truly innovative... More

 

 Case Study  Silicon Valley Firms: Attracting People to Opportunities, Challenges, and Growth

Around the globe, leading organizations declare in their corporate value statements that people are their most important asset. In many cases, these statements are just words however. In the Silicon Valley, people really do come first. One of the main tasks of top management is to provide an environment where work is rewarding and fun. In turn, the legacy of managing knowledge workers keeps the focus on people, and illustrates why innovation in the Silicon Valley extends far beyond the technology itself.1... More

 Discover much more in the FULL VERSION of e-Coach

Balanced Manager...

Evoking People's Passions...

Working the Peer Network...

Let Them All Be Power Users...

Knowledge Workers Respond Best When You...

Creativity Management in Your Business Environment...

Letting the Best Idea Win...

Attitude Motivation...

Energizing Employees...

Knowledge Communities...

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 Case Study  GE...

 Case Study  Microsoft...

 Case Study  Quantum...

 Case Study  Charles Schwab...

 

 

 

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References:

  1. Relentless Growth, Christopher Meyer

  2. "A Manager's Guide to the Millennium", Ken Matejka & Richard J. Dunsing

  3. "Regional Advantage: Culture and Competition in Silicon Valley and Route 128", Annalee Saxenian

  4. "20 Breakthrough Ideas for 2005," Harvard Business Review

  5. "Smart Corporate Leader," Vadim Kotelnikov

  6. "Smart Business Architect," Vadim Kotelnikov

  7. "Modern Manager," Vadim Kotelnikov

  8. "Innovation-friendly Organization," Vadim Kotelnikov

    9.

 

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Inventor, Author & Founder – Vadim Kotelnikov

© Vadim Kotelnikov, GIVIS