Management is more art than
science. Managing is working with and through other people to accomplish the
objectives of both the organizations and its members.
Management consists of:
the rational assessment of a situation and
the systematic selection of
and purposes (what is to be done);
strategies to achieve these
the marshalling of the required resources;
the rational design, organization,
direction, and control of the activities required to attain the selected
purposes; and finally,
rewarding of people to do the work.
"Enterprises are paid to
create wealth... The only valid definition of business purpose: to
create a customer... The foundations have to be
and customer decisions. It is with those foundations that management policy
and management strategy increasingly will have to start."2
Therefore customer values and decisions are the starting point for the
actual practice of management, its policy and
corporate executive of
your firm, you have a critical responsibility for the direction and
successful operation of all
within your organization.
Corporate leadership involves a complex set of
issues that demands a certain cross-unit expertise, which seldom is achieved
through management experience at the business-unit level. You must search
and explore achievements that are possible at the corporate level through
cross-unit activity and the development of entirely new growth
25 Lessons from Jack Welch
within their organization. They supply a shared
inspire people to achieve more
than they may ever have dreamed possible.
They are able to articulate a shared vision in
a way that inspires others to act.
People do what they have to do for
a manager. Inspired and
people do their best for an inspirational leader...
Strategic management is not a task, but a rather a set of managerial skills
that should be used throughout the organization, in a wide variety of
functions. Strategic cross-functional management is central to capitalizing
on functional excellence, and in order for functional specialists to make
the greatest possible contribution, managers must take a broader view of
their functions and understand how they fit into the web of the
organizational processes and, ultimately, into the overall
The ability to
implement strategies is one of the most valuable of all managerial
skills. Managers intent on implementing strategy must coordinate a broad
range of interconnected efforts aimed at transforming intentions into
Leadership – the New Managerial Task
Leadership vs. Management
of rapid changes and
knowledge-based enterprises, managerial work becomes increasingly
leadership task. Leadership is the primary force behind successful
empower employees to act on the
They execute through inspiration and develop implementation capacity
networks through a complex web of aligned relationship...
To maximize your long-term success you should
strive to be both a manager
functions. Merely possessing
management skills is no longer sufficient for success as
in today's business world
. You need to understand the differences between managing and leading
and know how to integrate the two roles to achieve organizational success...
Coaching – New
Effective managers need to coach.
aims to enhance the performance and learning ability of your employees.
Coaching at work involves
and consciously matching your managerial style to the player's readiness to
undertake a particular task12...
the New Era of Rampant Change
that is sweeping through every aspect of business today prompts you
to rethink the way you do things. Although the
traditional management model has
evolved quite a bit, it is still geared to a rigid structure and
command-and control mentality. This model was well tailored to an
environment where change was slow and evolutionary rather than rapid
and revolutionary. It helped organize processes and foster a sense
of accountability, order, and discipline. What it lacks is
flexibility making the company irresponsive to continuous external
and internal changes. We have reached a limit to what can be
accomplished using traditional management approaches, but by
changing the way we manage, that constraint can be removed. This is
not to say that the basics of traditional management should be
ignored, but they are just not enough to get the job done any more.17
in the global arena, you must act as an
and create new business
models – rethink, re-plan,
continuously. Once reliable guides for managerial action no longer exist.
"In an environment virtually bereft of the old rules of conducting business
there is no safety net. Every process, procedure, rule of thumb, and
standard ratio is being challenged, reengineered, and morphed into a new
This fundamental change has brought a daunting new reality to the challenge
of growing and managing businesses.
Competitive Strategy of Microsoft
Although Bill Gates, Founder of
built his empire on technological products, his business mastery is even
more important than his technical skills, and his competitive urge is a huge
The early success of
Microsoft was founded on the company's 7-part competitive strategy...
Managing for Results
To achieve results, you should
develop a solid, sound, customer-focused, and
entrepreneurial strategy, aimed at
innovation, and tightly focused on decisive opportunities...
There are five laws that you absolutely must follow if you have
any hope of creating, maintaining, and managing any productive relationship
with your boss...
Kaizen – the Japanese Concept of
Kaizen strategy calling for
never-ending effort for improvement at all organizational levels, is the
most important Japanese management concept and the key to the country's
It concentrates at improving the process rather than at achieving
Such managerial attitudes make a major difference in how an organization
masters change and achieves improvements...
Kaizen Strategy: 7 Conditions for Successful
The Growing Role of the
In today's knowledge- and innovation-driven
are in growing demand.
To build a winning synergistically
organization, companies need
excellent people who can tie several silos of business development
expertise together, create
lead people who will put their plans
Five Types of Management...
Eternal Tasks of Management...
Common Traits of Great Leaders and Managers...
a Complex Business Environment...
Managing for Results...
Four Keys To Great Managers...
Building Management Team...
Building Cross-functional Team...
Management Is All About Perceptions...
Advanced Management Program (AMP)...
Decentralization and Delegation...
of the Firm...
Real-time Business Development...
Managing Rapid Growth...
The Fun Factor...
Five Manager's Mindsets...
Creative Problem Solving (CPS)...
Systems Approach to Management...
Business Process Management (EBPM)...