Continuous Improvement Firm
CIF is a firm continuously improving on
improvements in productivity
initiated by the members of the general work force. Productivity in CIF is
broadly defined to include all facets of product quality as well as output
per worker. A basic operating principle of the CIF is that improvements in
product quality often produce simultaneous reductions in costs.
The key success factor in this endogenous, incremental and continuous
technological and operational change is the organization and management of
the firm in such a way that all members are
to promote change and are supported in their effort to do so. What is
remarkable about the CIF is its ability to operate simultaneously in all
new organizational forms,
customer relationship management.
Areas Targeted by
TQM in Japan
versus Mass Production (MP)
competitive goal of the CIF is the ability to produce consumer goods on a
custom basis for immediate delivery at costs lower than those featured by
standard MP firms. The key to achieving this
flexibility and lower costs
lies in the generalization of the work force...
strategy calls for never-ending efforts for improvement involving
everyone in the organization managers and workers alike...
Use 80/20 Analysis to
Pinpoint Improvement Areas
asserts that 80% of what is important is
supported by 20% of effort. You can eliminate 80% of waste by spending
only 20% of what it would cost you to get rid of 100% of the waste...
The 5S Program
defines the steps that are used to make all work spaces efficient
and productive, help people share work stations, reduce time looking
for needed tools and improve the work environment...
Lean Manufacturing and
Example of a
Truly Lean Value Chain
Lean manufacturing, supplemented by
Six Sigma principles, can help your company attain the goal of
continuous improvement but only when embraced as a core corporate
philosophy and rooted in the
Management slogans often boil down to little more than platitudes in slick
consultancy packaging. But some corporate lingo stands for more than a
passing fad.10 "Lean manufacturing", a shorthand for a commitment
to eliminating waste, simplifying procedures and speeding up production, is
one such concept. Six Sigma, the quality-assurance principles that are often
integrated with lean production and
enterprise-wide process management efforts, is
another. The principles and techniques that the two terms encompass deliver
impressive bottom-line results in industrial manufacturing.
question even the good stuff," advises
Michael Dell, Founder of
Inc.. "There's no
better way to improve. And don't try to cover up bad news or deny difficult
problems. Time is everything the sooner you deal with an issue, the sooner
Fun4Biz Suggestion System
Fun4Biz suggestion system focuses on improving people.
Its all about
achievement, continuous growth,
transparency, recognition and involvement...
In 1963, Avis Rent A Car System, Inc. debuted a new advertising campaign
that featured a brand-new tagline "We Try Harder." For Avis, the
tagline is more than a
it has become part of the fabric of the
company that both reflects and influences
the goal of the
Work-Out program was to "clean up" GE, to
make workers more productive and
simpler and more clear-cut. Work-Out was also designed to reduce, and
ultimately eliminate all of the
and energy that large organizations typically expend in performing