Have a long term
of the challenges you need to face to realize your ambition – what you need
rather than what you want to do and then have the spirit to face that
To do so, you and your team have to challenge yourselves every
day to see if you are
Mindset is the starting
point of the continuous improvement journey. Everything can and should be
improved. Good enough never is, no process can ever be thought perfect, so
operations must be improved continuously, striving for evolution and
Go and See
This is a key principle of the
Production System. The only
way to truly understand what happens on the shop floor ( 'gemba') is to go
there. It is here that value is added and here that waste could be observed.
'Go and See' is therefore a key approach in
If the problem exists on the shopfloor then it needs to be
understood and solved at the shop floor. Since real value is created at the
shop floor in manufacturing, this is where management need to spend their
time. Go to the source to see the facts for oneself and make the right
decisions, create consensus, and make sure goals are attained at the best
possible speed. This
attitude of "Go and See" is also called Gemba attitude.
It Work: Respect For People
Respect For People at
essentially involves two defining principles:
1. Respect: Taking every stakeholders'
problems seriously, and making every effort to build mutual trust. Taking
responsibility for other people reaching their objectives.
2. Teamwork: Develop individuals through
team: problem-solving. Engage people
and develop them through their contribution to team performance. The are
team levels: shop floor teams, the whole site as team, and the whole
company as a team.