Continuous Improvement Firm:
Kaizen
Successful Implementation of Kaizen Strategy
7 Conditions
Adapted from Gemba Kaizen: A Commonsense, Low-cost Approach to Management, Masaaki Imai
The Seven Conditions
Top management commitment
Setting up an organization dedicated to promote Kaizen
Appointing the best available personnel to manage the Kaizen process
Conducting training and education
Establishing a step-by-step process for Kaizen introduction.
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Quality Management
Deming's 14 Point Plan for Total Quality Management (TQM)
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Business Processes
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The Problem Addressed
One of the most difficult aspects of introducing and implementing Kaizen strategy is assuring its continuity.
When a company introduces something new, such as quality circles, or total quality management (TQM), it experiences some initial success, but soon such success disappear like fireworks on summer night and after a while nothing is left, and management keeps looking for a new flavor of the month.
This if because the company lacks the first three most important conditions for the successful introduction and implementation of Kaizen strategy:
Top Management Commitment
All conditions are important. Without top management supporting every move, however, the trial will be short-lived regardless of other preconditions.
Top management may express commitment in many different ways, and it must take every opportunity to:
preach the message,
become personally involved in following up the progress of Kaizen, and
allocate resources for successful implementation.
Case in Point Fidelity Investments: Practicing Kaizen
Fidelitys practice of Kaizen began with the companys Chairman and CEO, Edward C. Johnson III. A long-time student of eastern philosophy and religion, Johnson became interested in Japanese management practices and discovered Kaizen... More
Case in Point Kaizen Time at Canon
In some Canon plants, the foremen are told to set aside the half-hour as Kaizen time time to do nothing but thinking improvement in the workshop. The foremen use this period to identify problems and work on Kaizen programs. Factories are advised not to hold meetings during this 30-minute period, and foremen should not even answer the telephone then... More
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Bibliography:
Kaizen: The Key To Japan's Competitive Success, Masaaki Imai
Gemba Kaizen: A Commonsense, Low-Cost Approach to Management, Masaaki Imai
Lean Manufacturing That Works, Bill Carreira
The Toyota Way, Jeffrey Liker
The Lean Manufacturing Pocket Handbook, Kenneth W. Dailey
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