Enemies of Your Business

 

 

 

Know Your Enemies

 

Total Quality Management (TQM)

Barriers to successful TQM

 

9 Signs of a Losing Organization

 

Losing Organization Barriers to successful TQM e-Coach Cross-functional Management Continuous Impromvement Customer Focus Transformational Leadership Commitment Barriers to successful TQM total quality management  

▪ Lack of long-term commitment and managerial leadership

▪ Insufficient emphasis on continuous improvement and empowerment of workers

▪ Misdirected focus emphasis on the trivial many problems facing the company rather than a critical few

 

 

 

Lack of systems thinking and cross-functional, cross-disciplinary efforts

 

Barriers to Systems Thinking

 

 

 

▪ Emphasis on internal processes to the neglect of external customer-focused results

▪  Lack of cost-of-quality measurement, performance reporting, and reward/formal recognition systems

▪ Emphasis on quick fixes and low-level reforms, short-term performance at the expense of long-term improvements

 

 

 

▪ Lack of transformational leadership skills because TQM requires cultural transformation

 

Organizational Transformation

 

 

 

▪ Lack of Kaizen mindset because a big change must be followed by small continuous-improvement activities

 

Kaizen and Total Quality Control (TQC)

 

 

 

 

▪ Lack of focus in training and coaching.

 

Motivational Coaching

 

 

 

▪ The silo effect a lack of common goals, communication and collaboration between departments in an organization.

 

Break Silo

Eliminate Bureaucracy

 

 

Stephen Covey advice quotes

To master Total Quality, you must progressively perfect interdependent, interpersonal relationships.

Stephen
Covey

 

Edward Deming advice quotes

'Quality' means what will sell and do a customer some good ‒ at least try to.

Edward Deming

 

 

Mahatma Gandhi advice quotes

It is the quality of our work which will please God
and not the quantity.

Mahatma Gandhi

 

Plato teachings quotes

All things will be produced in superior quality when each man works in accordance with his natural gifts.

Plato

 

Jack Welch advice business quotes

We want to make our quality so special, so valuable to our customers, so important to their success that our products become the only real value choice.

Jack Welch

GE