system approach to management is based on general
system theory – the theory that says that
to understand fully the operation of an entity, the entity must be viewed as
a system. This requires understanding the interdependence of its parts.
The Tree of
characterizes many of the world's leading
. It is a formal
discipline of management science that deals with the whole
and in terms of the interconnections and interactions of its parts.
"Many managers fail to see
the forest for the trees. This is not an either/or problem. The trick is to
see both the forest and the trees. Systems thinking is a methodology for
doing both simultaneously. It's more than a methodology, it's like learning
a new language and takes nearly as long as learning a foreign language to
achieve maturity. The human mind is notoriously poor at predicting the
performance characteristics of multivariable systems. Systems thinking can
help. What you can train your mind to do is to look for counterintuitive
leverage points and to construct scenarios where results beyond the obvious
are possible," says Jim Botkin, the author of Smart Business.