Why Skill/Will Matrix?
"No person can be a
unless he takes genuine joy in the success of those under him." ~ W.A. Nanc
If you assigned a task to someone and the job
does not quite get done well enough, one of the most likely reasons is that:
delegated the task to someone who is unwilling
– or unable
complete the job, and have then remained relatively uninvolved or
you may have been too directive or 'hands-on'
with a capable person who was quite able to complete the assignment with
little assistance from you; you just ended up demotivating him/her.
Consequently, whether you are
it is critical to match your style of interaction with the player's
readiness for the task. The Skill/Will Matrix will help you do this.
You can use the instant payoff coaching
technique when you don't have the time or knowledge to complete a full
coaching session and really build your player's skills, but you do want
to help him or her to complete the task in question or
– Your Elevator To Success