Skills 4.0: Focus
on Soft Skills
In today’s rapidly
changing dynamic markets, companies need an
adaptable and flexible workforce in order to be
ready to address potential skills gaps and
talent shortages. It is mostly soft skills that
are required to rise to the challenges brought
on by the megatrends and rapid change in
technology, business models, organizational
designs, and customer needs.
Industrial Revolution (Industry 4.0) makes
formal degrees (hard skills) comparatively less
important, with personal skills (soft skills)
becoming more critical. People need new Skills
4.0 not only to cope with rapid, relentless,
unpredictable, an often transformational change,
but to thrive in it and to create change
The new job
marketplace calls to focus on
capabilities instead of qualifications.
Instead of looking for hard-skill professionals,
companies look now more often for employees who
are open to change.
critical thinking and
emerged as the top skills required by industry.
At the top management level, the three top
soft skills for businesses are
complex problem-solving, coordinating with
others, and managing people.
Employees need to
be trained for skills, especially
not tasks. Machines take care of
quality control, while employees need to
shift their focus on the things machines so far
cannot do, such as
emotional intelligence. Employees have to be
open to change, possess greater flexibility to
adapt to new roles, and build
cross-functional expertise through