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Discover
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Effective Communication
10 Essentials of Effective Communication
How To Sell Your Ideas To Decision Makers
Selling Is Problem Solving
3 Magical Phrases To Get People
Listening
Knowing People
Understanding Mental Maps
Understanding
Perceptions
Perceptual Positions
Face-to-face Communication
Eye Contact
Body Language
Making Presentations
How To Keep Your Audience Interested
Effective Presentation Format
Venture Presentation
Effective
Venture Presentation
Present 8 Issues in 8 Minutes
Persuading People
Become a Master of Persuasion
Active Listening
Asking Questions
Negotiation
Negotiation DOs and DON'Ts
Negotiating Tips
Principles-centered Negotiation
Separate People from the Problem
Conduct During Negotiation
Cross-cultural Communication
Business Communication
Business Communication: 10 Tips
Effective
Writing
Public
Relations Marketing
People Skills
Create Greater Value for Other People
Building Relationships
Connecting With People
Establishing Rapport
Win-Win
Mindset
Coaching
Ask-Tell Repertoire
Coaching by Questioning
GROW Model
Instant Pay-off Coaching
Leading
Inspirational Leadership
Creative Leadership
Creative Leadership DOs and DON'Ts
Solving People Problems
Managing Cultural Differences
Cultural Intelligence
World Cultures
Life Philosophies: East vs. West
Pearls of Wisdom
Brainstorming
10 Brainstorming Rules
How To Run a Brainstorming Session
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The Meaning of the Communication is the Response Your Get
(an
NLP
presupposition)
We often deal with new ideas, with changing how things are done, with trying to
persuade others about your point of view.
There are many built-in obstacles to people automatically accepting and
absorbing information, however.
Same Reality, Different Perceptions
Cultural Differences
Perhaps the greatest single stumbling block to real communication is the
one-sided nature of speaking. Most of us think of "communicating" as a one-way
process. We concentrate on what to say, how to say, and how to communicate it
better. But, in our zeal to achieve our goal and get our message across to
others, we forget that at the other end of our message is an 'other' – someone
with his own zeal, his own goal, and his own concerns. These often do not
coincide with ours, especially at the moment when we are about to start
communicating our new ideas.
How To Make Great Presentations
Understand EGA of Your Audience
The Elevator Speech
In communication circles, there's the Elevator Speech. You've got to be able to
get your key point across in a matter of seconds, in the time you'd spend taking
a short elevator ride.
Focus is everything.
Don't dilute your
message. Don't cloud the main issue by insignificant information.
Selling
Is Problem Solving
Engaging in a Dialogue
"Two monologues do not make a dialogue." Exchange between you and your targeted
prospect is the key to effective communication. So,
listening is an active pursuit for
selling your ideas.
People Skills: 8 Humorous Quotes
4 NLP Perceptual Positions
"Selling isn't happening when you are talking.
Selling
happens when your prospect is talking," stresses Terry Collison from
Blue Rock Capital.
Unless you can get the both sides equally involved in the exchange you may as
well deliver your idea or request to the mirror.
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Making the listener want to hear you is primary. Why would someone else
spontaneously get interested in your vested stuff? You'd need a propellant -
something that could make a difference and actively turn your audience
towards your pursuit and away from theirs.
Yin-Yang of Communication
Yin-Yang of Influencing People
What Makes People Listen?
What makes people listen? The three basic factors are:
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Self-interest;
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Who's speaking; and
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How they say it.
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Understanding the basic principles of how we communicate and why we
listen – what works, what doesn't, and why –
starts you on the road to a realistic appraisal of what you want to say and how
you plan to say it.
The best way to generate the receiver's self-interest and to get people
to listen is to discover and show them what's in it for them. It's to let
them know that you understand their self-interest by focusing on their
point of view at the start, before you tell them about yours. That will
motivate them to turn in.
The next factor that determines whether people listen is who's speaking,
their perception of the speaker. If you are
successful, this will cause your
audience to consciously think about what you are saying. But you must first
interrupt the thinking patterns they have developed. You must force or compel
your target market to dispense of the mental inertia that has mesmerized them in
to behavior patterns and belief systems they have established which creates a
“guardian of the mind” phenomenon.5
Certain basic personal qualities immediately capture us and make us want to
listen to your message.
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Positive Qualities
that can
cause us to begin giving the centre stage away to become a willing and
interested listener |
Negative Qualities
that
create and environment in which we want to find a way out of listening
further to such a person |
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The third reason people listen is technique, or how you say it. Style and
technique have become the principal determinants of whether or now we sell or
tell successfully today. Words and people are no longer the
primary message givers. Now
pictures tell. The listener expects a
visual proof, not to take anyone's word for it.
Further, it is always important to remember how people feel about
learning. Knowing how people react to learning is vital to planning your
communication strategy.
New information or information that challenges existing
beliefs or systems presents problem
to any communicator or
negotiator.
Benjamin Franklin advised:
"Don't expect to win the first time. Your first job is just to start the other
person thinking."
Only
few people are explorers. The rest are grounded in the familiar and what is
proven to work. Therefore, the first reaction to learning is often resistance,
as most people feel (a) threatened, (b) intimidated, (c) competitive; and (d) to
be on an unfamiliar ground. The safest way to overcome these obstacles is to
discuss the new information by beginning with what is known. To start with the
familiar and then to add the new and variations or take-offs from the old to
what it could be.
Use also
magical phrases to
get people listening.
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