Influence – the Key to
"Every hour of every day, at every level in
every organization, influential people succeed and non-influential people
don't," says Graham Roberts-Phelps.3
Whether you want your kids to behave better,
your employees to do a better job,
lead people around you,
or win new clients, the key is influence. You must become a person of
influence if you want people to do what you want.
Needs of Others
motivated for their reasons, not yours.
One of the golden rules of the therapy
profession is that everyone needs at least one person with whom they can
openly and unashamedly discuss every little detail – happenings, desires,
fears – of their life, whether it is from the past, present, or future.
There are other psychological needs – to be
accepted unconditionally, appreciated, recognized, respected, desired,
valued, approved of, or complimented – that affect the way we communicate
with each other.
carefully, ask questions to show that you are genuinely interested and
you'll be amazed at the spin-offs from becoming a
good question asker and a good listener.
Self-Awareness is the first step to
don't focus extremely on their followers, players and audience. They
have a high degree of self-awareness.
We all have basic skills to lead, coach, or
communicate; unfortunately, most of us have a few psychological blocks
when it comes to applying those skills well and consistently.
Knowing yourself will help you overcome your own blocks.
Influence or Be Influenced
always two choices: either you can
persuade others to help you or you can
be persuaded to help them. It is one or the other. Most people are not aware
that every human interaction involves a complex process of persuasion and
influence. And being unaware, they are usually the ones being persuaded to
help others rather than the ones who are doing the persuading...
Negotiation DOs and DON'Ts
establish trust if you cannot
A conversation is a
Both speaker and listener play a part, each
influencing the other. Instead of being a passive recipient, the listener
has as much to do in shaping the conversation as the speaker"9...
Yin-Yang of Communication
Rapport – the Key
You cannot influence someone unless he or she
likes you in some way.
Rapport is the key to influence. Rapport and influence start with acceptance
of the other person's point of view, their state and their
style of communication. To influence you have to be able to appreciate
and understand the other person's standpoint. And these work both ways: I
cannot influence you without being open to influence myself...
The Foundation of
By: Brian Tracy
We develop great perceptions of those men and
women we can count on to help us achieve what is important to us. Men and
women who make great sales, or who establish admirable sales records,
develop influence in the minds and hearts of their coworkers and superiors.
They are spoken about in the most positive way....
Connecting with people "is not about being
phony or acting like someone you are not; it's about creating a favorable
link between your internal nature with its beliefs and values, and the
external world where you go to work."5
Learning to connect fast with your customers, colleagues, bosses, employees,
and even total strangers by taking full advantage of your body, your mind,
your voice, and above all your imagination will give you a significant
competitive edge. It will help you maximize the potential in every
relationship, be it personal, business-related, or social...
Selling By Coaching
Selling Is Problem Solving
You can use selling by
coaching everywhere, both in life and business. It will
help you sell anything you wish: product, idea,
experience... It will help you influence people and
To be a
treat your prospective customer as a player who wants to
achieve extraordinary results. You are to help the
Become a Master of
Taking Different Perceptual
Leader as Servant...
Listening To Emotions...
Coaching by Questioning...