Yin-Yang of Listening

Yin: Passive Listening: being silent and empathetic, listening to emotions

Yang: Active Listening: encouraging, asking questions, paraphrasing


Vadim Kotelnikov advice quotes

To understand someone, you must become the person you wan to understand.  >>>

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon



NLP Solutions: Engage All of Your Senses

Most people simply listen to the words that are being said to them, but words contain only 10% of the message. The remaining 90% is hidden in the body language and the tone of voice. Understanding body language can help you look beyond what people say to what they really mean... More




Silence as a Great Conversation Skill

Silence, listening and caring empathetically about the answers is a great conversation and selling skill. It may seem paradoxical, but you'll connect and establish rapport with others much easier and faster by being silent... More



Understand and Fulfill Psychological Needs of Others

Listen carefully, ask questions to show that you are genuinely interested and you'll be amazed at the spin-offs from becoming a good question asker and a good listener. People appreciate, respect and value others who are great listeners... More





"A good listener is not only popular everywhere, but after a while he knows something." ~ Wilson Mizner 


Pearls of Wisdom


I am not one who was born in the possession of knowledge; I am one who is fond of antiquity, and earnest in seeking it there.


By touching you may kill, by keeping away you may possess.

Rabindranath Tagore

Allow your softer, more intuitive, and less dominating feminine qualities to rise to the fore, so that you're surrendering rather than dominating, receiving rather than broadcasting, loving rather than fighting.

Lao Tzu


Knowledge speaks, but wisdom listens.

Jimi Hendrix

What you are shouts so loudly in my ears I cannot hear what you say.

Ralph Waldo Emerson


Benefits of Active Listening

Would you like to:



12 Active Listening Tips

  1. Be aware of biases and perceptions. Control your biases and validate your assumptions.

  2. Encourage the speaker, provide feedback and paraphrase to show you are listening..

12 Effective Leadership Roles

  • Listen with understanding; support and help... More


Humorous Business Plan: Great Communicator

Brief History: "The greatest compliment that was ever paid me was when someone asked me what I thought, and attended to my answer." ~ Henry David Thoreau

Listening To Your Customers

Customers can provide a much-needed perspective on products and services you may be too invested in to evaluate objectively. Since they're the ones who'll be buying, it's always better to know sooner rather than later... More

Humorous Quotes

"A bore is a person who talks when you wish him to listen." ~ Ambrose Bierce

Humorous Business Plan: Success in Love

Marketing strategy: "A man is already halfway in love with any woman who listens to him." Brendan Francis

Humorous Business Plan: Successful Marriage

Milestones completed and future plans: "As soon as you find the one to marry, just shut up and listen." Unknown

Active Listening

Active listening involves playing back your own interpretation of what has been said in acknowledgement 'As I see it, what you mean is...' .. More

Selling By Coaching

Treat your prospective customer as a player who wants to achieve extraordinary results. You are to help the player win. Listen to words, body language and emotions to understand the player's both conscious and unconscious needs.

DOs and DON'Ts of a Successful Innovator

By: Peter Drucker

DOs: Go out to look, to ask, to listen.

Socratic Questions

Socratic questioning is at the heart of critical thinking they enhance your critical thinking skills.

Socratic questions challenge accuracy and completeness of thinking in a way that acts to move people towards their ultimate goal.


At Its Best Listening Involves...

Effective Listening: The Bottom Line of Trust...

12 Rules of Effective Listening...

Types of Listening...

To Listen Well You Must...

Effective Listening Techniques...

The Tao of Listening...

Pretending Ignorance: Smart Is Dumb...

Asking Effective Questions...

The Four Principles of Natural Selling...

Selling with NLP: Eight Steps of Active Listening...



 Barriers to Effective Listening


we judge delivery (how they say it), not the content (what they say)

we "know" what we are going to hear;

we are seeking confirmation, not information;

what's being said is getting in the way of what needs be said... More



Effective Listening Techniques


Pretending ignorance  >>>

Noting and reflecting emotions








Indian Proverbs

Listen to popular opinion but follow your own mind.  >>>



Peter Drucker advice

The most important thing in communication is to hear what isn't being said.

Peter Drucker

Winston Churchill advice

Courage is what it takes to stand up and speak;
courage is also what it takes to sit down and listen.

Winston Churchill

Tao sign Tao Te Chin quotes

I close my eyes... and see clearly...

I stop trying to listen... and hear truth...  >>>

Taoist Meditation




  1. "101 Ways To Generate Great Ideas", Timothy R.V. Foster,

  2. "Selling with NLP", Kerry L. Johnson

  3. "Super Communication - the NLP Way", Russel Webster

  4. "Essential Manager's Manual", Robert Heller & Tim Hindle

  5. "How To Be Better at Delegation and Coaching", Tony Atherton

  6. "It's Not the Big that Eat the Small... It's the Fast that Eat the Slow", Jason Jennings and Laurence Haughton

  7. "Natural Selling," Michael Oliver

  8.  "Simple Stories for Leadership Insights In the New Economy," by Jeannette Galvanek and Ed Konczal