The Tao of Communication
Listening, understanding, being inspired...
Yin-Yang of Influencing People
Four Main Goals of Communication
– you are providing information for use in
decision making, but
aren't necessarily advocating a course of action
To request for a
specific action by the receiver
– to reinforce or change a receiver's belief about a
topic and, possibly, act on the belief
– some messages you send may have the simple goal of
building good-will between you and the receiver
10 Rules of Effective Networking
Effective Leadership Roles
Communicate openly and honestly; give clear
guidelines; set clear expectations
Be willing to discuss and solve problems;
understanding; support and help...
Informing: Communicate knowledge and information that people need in
a way that they understand and can apply to their job...
How To Become an Irresistible Sales Communicator
Top 7 Principles
The Power of Emotional State
The Power of Personal Congruence & Integrity
The Power of Instant Rapport & Trust...
Is Problem Solving
Directs the flow
overcome barriers to open discussion
to take action to active goals
information to encourage people to think in new ways and to
act more effectively
How To Achieve High
Visibility In Your Target Market
10 Strategic Tips by
Humorous Business Plan
"The greatest luxury
of riches is that they enable you to escape so much good
Sir Arthur Helps...
12 Tips for Global Business Travelers
your meetings and negotiations to be longer than anticipated. Build
more time into schedules...
Humorous Business Plan:
"I like to talk with people who
express my thoughts clearly." –
Buddha's Path To
From right understanding proceeds right
from right thought proceeds right
from right speech proceeds right
[The superior man] acts before he speaks,
and afterwards speaks according to his actions.
He who speaks without modesty will find it
difficult to make his words good.
Silence is a true friend who never betrays...
"A good memory and a tongue tied in the middle is a combination
which gives immortality to conversation." –
Kids Little Instructions on Life
"Never tell your little brother that you're not going to do what
your mom told you to do."
Hank, Age 12...
Humorous Business Plan:
Marriage management skills:
"A good marriage would be between a blind
wife and a deaf husband." –
Attitude Is Infectious
and Drives Behavior
the first thing people pick up on in
Just as laughing, yawning, and crying are infectious, attitude is
infectious. Before you say a word, your attitudes can infect the people
who see you with the same behavior. Somehow just by looking or feeling,
you can be infected by another person's attitude, and vice versa.
When you are operating from inside a really useful attitude, such as
enthusiasm, curiosity, and humility, your
body language tends to take care of itself and sends out
unmistakable signals of openness...
The 7 Habits
of Highly Effective People
Stephen R. Covey
Seek First to Understand, Then to Be
is often at the root of communication challenges. Exploring historical
experiences and the ways in which various cultural groups have related
to each other is key to opening channels for
Becoming more aware of
cultural differences, as well as exploring cultural similarities,
can help you communicate with others more effectively. Next time you
find yourself in a confusing situation, ask yourself how culture may be
shaping your own reactions, and try to see the world from the other's
point of view...
Same Reality, Different Perceptions
Humorous Business Plan:
Success in Love
required and uses: "Money will say more
in one moment than the most eloquent lover can in years."
Perhaps the greatest single stumbling block to real communication is the
one-sided nature of speaking. Most of us think
of "communicating" as a one-way process. Two monologues do not make a dialogue,
however. Exchange between you and your targeted prospect is the key to effective
communication. So, listening is an active pursuit for selling your ideas.
Understand EGA of Your Audience
What makes people listen? The three basic factors are:
Who's speaking; and
How they say it.
Understanding the basic principles of how we communicate and why we
listen - what works, what doesn't, and why - starts you on the road to a
realistic appraisal of what you want to say and how you plan to say
Be the Best Possible
10 Tips by
Ten3 NZ Ltd.
Be a team player.
The most valuable single factor that contributes towards high levels of
excellence and quality in a
stem from an individual team member's ability to work with others, i.e.
his or her levels of cooperation and
communication. These "social intelligence" skills include the
negotiate, compromise and make others feel important...
Often we have too much difficulty
listening to other people because3:
we "know" what we are going to hear;
we are seeking confirmation, not
what's being said is getting in the way
10 Rules of
Linda Eve Diamond
Rule #1: Stop Talking!
You can't multi-task speaking and
listening. If you're talking, you're not listening. This rule
also applies to the talking inside your head. If you're thinking
intently about what you want to say, you're not listening to
what is being said...
Be aware of biases and
Control your biases and validate your assumptions.
Encourage the speaker,
and paraphrase to show you are listening...
Socratic questioning is at the heart of critical thinking –
they enhance your critical thinking skills. Socratic questions
challenge accuracy and completeness of
thinking in a way that acts to move people towards their
Humorous Tips from Men
Rules for Women
Yes and No are perfectly acceptable answers to almost every
Whenever possible, please say whatever you have to say
If something we said can be interpreted two ways, and one of the
ways makes you sad or angry, we meant the other one...
The 10 Key Project
Selling with NLP:
8 Steps of Effective
Synergistic Selling: 3 Pillars
How To Present
No matter what you are, we are all in sales.
transfer of emotions.
When you speak, do your listeners sense how strongly you believe in what
you're saying? If you want people to give you their undivided attention and
feel compelled to heed your advice, they must hear and see in you an
unwavering commitment to your message...
5 Ways To Be an Unfair
Speak in absolutes. That film you saw last night is "the
worst movie I've ever seen in my life." Heap as much negative
thoughts in one sentence as possible...
10 Essentials of Effective Communication...
KFC – the Three
Aspects of Successful Communication...
to Interpersonal Communication...
Taking the Preferred
Styles Into Account...
The Tao of
in the Digital Age...
With Different Types of People...