People Skills:

World Cultures

Cultural Intelligence (CQ)

Knowledge, Arts, and Skills

by Vadim Kotelnikov personal logo Vadim Kotelnikov and Anastasia Bibikova

    

"Culture is the arts elevated to a set of beliefs." ~ Tom Wolfe

 

 

The Tao of Cultural Intelligence

  1. YIN (passive, accepting side).  Outside-In: your capability to grow personally through continuous learning and good understanding of diverse cultural heritage, wisdom, and values.

  2. YANG (active, aggressive side). Inside-Out: your capability to deal effectively with people from different cultural background and understanding.

 

 

Ten3 Global Business Learning Report Ten3 Global Business Self-Learning Report Ten3 e-Coaching Products HARNESSING CULTURAL INTELLIGENCE (CQ) mini-course AUSTRALIA (list of Ten3 Licensed Consultants and Trainers) CANADA (list of Ten3 Licensed Consultants and Trainers) CHINA (list of Ten3 Licensed Consultants and Trainers) GERMANY (list of Ten3 Licensed Consultants and Trainers) INDIA (list of Ten3 Licensed Consultants and Trainers) SINGAPORE (list of Ten3 Licensed Consultants and Trainers) SOUTH AFRICA (list of Ten3 Licensed Consultants and Trainers) UNITED KINGDOM (list of Ten3 Licensed Consultants and Trainers) UNITED STATES (list of Ten3 Licensed Consultants and Trainers) CECSI.ru - Russian Centre for Entrepreneurial Creativity and Systemic Innovation Cultural Intelligence (Ten3 Global Business Learning Report - Africa, Asia-Pacific, Europe, North America, South America)

 

 

Ten3 Global Business Self-Learning Report

What Leaders Strive To Learn = Where the World is going

   India     United Kingdom     United States

More countries and learning areas

Cross-Cultural Differences

What's Hidden Below the Surface

Your People Skills 360

Cultural Intelligence Corporate Culture Managing Cross-cultural Differences Vadim Kotelnikov Pearls of Wisdom Teamwork Harnessing the Power of Diversity Cultural Intelligence Understanding Perceptions Rapport Innovation Culture and Cultural Intelligence Concepts

 

 

12 Tips for Global Business Travelers

  1. Learn something about the country, local customs, and cultural sensitivities to avoid making faux pas while abroad... More

The GE Leadership Effectiveness Survey (LES)

Cross-Cultural Communication

Eye Contact

  • North Americans view direct eye contact as a sign of honesty

  • Asians view direct eye contact as a form of disrespect

Corporate Culture

Strategies for Building a Growth Culture

  • Emphasize the future, not the past... More

Structuring a Strategic Alliance

10 Questions To Answer

  1. How good are you in managing cultural differences?... More

New Product Development (NPD)

Shift To New Approaches: 7 Reasons

  • Designers research into total human experience, not merely customer experience. Today, many companies create such new jobs as cognitive psychologists, social anthropologists, cross-cultural specialists who adapt products of global brands to markets with different values and mentality, as well as ethnographers... More

Humorous Tips from Men: 25 Rules for Women

  • If something we said can be interpreted two ways, and one of the ways makes you sad or angry, we meant the other one.

  • Foreign films are best left to foreigners. (Unless it's Bruce Lee or some war flick where it doesn't really matter what they're saying anyway.)... More

 

 

Harness Cultural Intelligence

Harnessing the Power of Diversity

Yin and Yang

The Tao of Communication

The Five Basic Elements of the Universe

Synergy

Managing Cultural Differences

Cross-cultural Communication

Meditation: Seven Masters, One Path

Osho: Meditation Is a Very Simple Phenomenon

Meditation Quotes

Balance

Feng Shui for Life and Business

Feng Shui Tips: Ensuring Business Growth

Feng Shui Tips: Sourcing a New Location for Your Company

World Cultures, Philosophies, and Religions

Culture

Eastern vs West: Beliefs and Mindset

Culture Dimension Scores for Selected Countries

Buddhism

Buddha

Buddhism About Happiness

Spiritual Growth and Facing Reality Unafraid

Dalai Lama

Happiness as the Purpose of Life

The Dalai Lama's Worlds of Wisdom for the New Millennium

The Tibetan Personality Test

Happiness – It's All in Our Own Hands

Thailand: 11 Tips for Visitors

Christianity

Confucianism

Confucius

Hinduism

Bhagavad-GIta

Rama – a Hindu Symbol of Excellence in Every Pursuit

Hinduism: Gain the Highest Through Knowledge

Sri Aurobindo

Osho's 4 Pillars of Inner Health

Restlessness: 5 Types and 9 Remedies

Islam

Islamic Wisdom Quotes

Taoism

Lao Tzu

Taoist Parables

Integral Yoga

10-Step Yoga Guideline for Resolving Inner and Outer Conflict

Zen

Zen Teachings by Bodhidharma

Zen Parables

Karma Quotes

Pearls of Wisdom: East vs. West

Buddha's Path To Liberation

Buddha about Happiness

Buddha about Conquering

Confucius Quotes

Confucius about Knowledge and Learning

Confucius about Communication

Confucius about Relationships

Ancient Taoist Meditation

Business Plan Composed of the Quotes from Tao Te Chin

The Leader Is the Best, When...

Chinese Proverbs

Chinese Proverbs About Money

Russian Proverbs

Zen Proverbs, Sayings, and Quotes

Love Quotes

Jesus on Love

Osho About Love As a Sacred Experience

Happiness Quotes

Happy vs Unhappy People: 10 Differences

Compassion Quotes

Socrates Teaching

"I've Learned..." by Andy Rooney

"Stray Birds" by Rabindranath Tagore

Love to Live

The Art of War (by Sun Tzu)

5 Elements of a Competitive Position and 4 Skills of a Competitor

5 Things You Must Know To Win

Planning

Planning an Attack

Strengths and Weaknesses

Enneagram

History of the Enneargam

Enneagram Analysis: Styles of Selected World Cultures

Success 360 – Balancing Your Life and Business Wheels

The Wheel of Life

Love

The Wheel of Life in the Buddhist Teaching

The Tao of Business Success

Balanced Organization: 5 Basic Elements

The Tao of Employee Empowerment

Management by Consciousness

Management by Consciousness & the Eastern Philosophy

Corporate Culture

Inspiring Culture

Innovation-adept Culture

Creating a Culture for Innovation

5 Strategies for Creating a Culture for Innovation

5 Strategies for Creating a Culture of Questioning

How To Transform Your Business Into an Innovative Culture

Business International

Competitive Advantage: US versus Japan

Cross-Cultural Differences: China and United States

Russians: Some Personal and Business Traits

12 Tips for Global Business Travelers

Structuring a Strategic Alliance: 10 Questions To Answer

Negotiating

Conduct During Negotiations

Jokes

Cross-Cultural Differences

What is Culture?

Culture in general is concerned with beliefs and values on the basis of which people interpret experiences and behave, individually and in groups.

Broadly and simply put, "culture" refers to a group or community with which you share common experiences that shape the way you understand the world.

Same Reality, Different Perceptions

The same person, thus, can belong to several different cultures depending on his or her birthplace; nationality; ethnicity; family status; gender; age; language; education; physical condition; sexual orientation; religion; profession; place of work and its corporate culture.

Culture is the "lens" through which you view the world. It is central to what you see, how you make sense of what you see, and how you express yourself.

The Wheel of Life: Eastern vs. Western View

Cultural Intelligence Defined

Cultural intelligence (CQ) is your capability to grow personally through continuous learning and good understanding of diverse cultural heritage, wisdom and values, and to deal effectively with people from different cultural background and understanding.

Why Cultural Intelligence?

Cultural Intelligence (CQ) – a new domain of intelligence that has immense relevance to the increasingly global and diverse workplace.

Some aspects of culture are easy to see, the obvious things like art and music and behavior.  However, the significant and most challenging parts of other cultures are hidden.  These might include our beliefs, values, expectations, attitudes, and assumptions. "Our cultural programming in these areas shapes everything we do. Most importantly they help us to decide what is ‘normal’ in our eyes.  It is the perceived deviation by other cultures from our version of normality that causes the problems. In short, ‘us’ and ‘them’ lives on."1

Cultural intelligence will help you manage effectively cross-cultural differences, in particular:

  1. lower the cultural barriers caused by ‘us’ and ‘them’ and to allow you to predict what ‘they’ are thinking and how they will react to your behavior patterns

  2. harness the power of cultural diversity.

In today's globalizing world, cultural intelligence is a necessary tool for every manager who deals with diverse teams of employees, customers, partners, competitors, government, and other business players.

Buddha's Path To Liberation

From right understanding proceeds right thought;

from right thought proceeds right speech;

from right speech proceeds right action... More

The Wheel of Life in Buddhism

Buddha about Conquering

Conquer the angry man by love... More

Manager's Worldly Mindset

People tend to think of the world as an increasingly homogenous place but it is really a collection of worlds within worlds, with definite boundaries and edges. Just because a company sells products globally it may not take into account how those products are perceived and used in different cultures. Managers with a worldly mindset spend time in places where products are made, customers served, and environment threatened.2

6 Attributes of Successful CEOs

  • The Cultural Fit. A candidate for a top job might look great on paper, but must be culturally compatible in order to build relationships and add true value. Often, hiring managers or boards emphasize the need to challenge old thinking and move in new directions. But if an executive is too far out of step with an organization, the resulting culture clash can overwhelm the benefits... More

9 Signs of a Losing Organization

  1. Discouraging Culture: no shared values; lack of trust; blame culture; focus on problems, not opportunities; diversity is not celebrated; failures are not tolerated; people lose confidence in their leaders and systems... More

Cultural Intelligence and Innovation

One advantage of cultural diversity is the potential for  innovation arising from the presence of multiple perspectives.  Yet, it is  clear that not all multicultural teams/organizations are able to harness this benefit. Cultural intelligence (CQ) may enhance the likelihood of innovation success in culturally diverse teams/organizations. CQ facilitates the reconciliation of differences and conflict, and enhances the probability of arriving at culturally synergistic solution that embraces the ideas or interests of various parties.

Corporate Culture

In six words, corporate culture is "How we do things around here."

Corporate culture is the collective behavior of people using common corporate vision, goals, shared values, beliefs, habits, working language, systems, and symbols. It is interwoven with processes, technologies, learning and significant events. In addition, different individuals bring to the workplace their own uniqueness, knowledge, and ethnic culture. So corporate culture encompasses moral, social, and behavioral norms of your organization based on the values, beliefs, attitudes, and priorities of its members... More

Continuous Improvement Culture: 8 Key Elements

Inspiring Culture

Do you want to encourage extraordinary performance from your people?  Do you want them to do great things? If yes, then you must create an inspiring corporate culture to inspire and energize them.

Inspiring Culture: 5 Elements   ... More

10 Roles of an Inspirational Leader

  1. Build teams and promote and teamwork, leverage diversity. Teamwork is essential for competing in today's global arena. Build a star team, not a team of stars. Diversity of thought, perception, background and experience enhance the creativity and innovation. A team should not just be diverse; it has to make the most of it. Involve everyone, facilitate cross-pollination of ideas, build and empower cross-functional teams if you wish to harness the power of diversity. Challenge people from different disciplines and cultures to come up with something better together and achieve creative breakthroughs... More

Yin and Yang The Tao of Business Success

The Tao helps you achieve much more with much less effort. This effortless skill comes from being in accord with reality. You can't tell the singer from the song. You can't tell the dancer from the dance. When you are in harmony with the Tao, when you go with its current  of energy, your innate intelligence takes over, and the right action happens by itself.

The Tao of Business Success helps you achieve much more with much less effort. It gives you advice that imparts perspective and balance. It applies equally well to the managing of a large corporation or the running of a small business... More

Modern Management: 12 Breakthrough Ideas for the New Economy

Source: Harvard Economic Review Executive summary by Anastasia Bibikova.

The best ideas related to the practice of management. If you know somebody has used them, don’t try to repeat. Simply consider them, debate them and let them inspire your own thinking!

1. Creativity Index: It was proved that every nation has it’s own creativity index – i.e. there are natural limits for creativity for every nation... More

Suggestion Systems

American-style vs. Japanese-style

The American-style suggestion system stresses the suggestion's economic benefits and provides economic incentives.

The Japanese-style suggestion system stresses the morale boosting benefits of positive employee participation... More

Managing Cross-Cultural Differences

Culture is often at the root of communication challenges. Exploring historical experiences and the ways in which various cultural groups have related to each other is key to opening channels for cross-cultural communication.

Becoming more aware of cultural differences, as well as exploring cultural similarities, can help you communicate with others more effectively. Next time you find yourself in a confusing situation, ask yourself how culture may be shaping your own reactions, and try to see the world from the other's point of view... More

Discover Opportunities

"Why? What If?" Questions

 Case in Point  Izmocars

San Francisco-based Izmocars – a provider of Internet tools to the automotive industry –  suffered through multiple customer relationship management (CRM) failures before undertaking a successful effort, which was based on Siebel's OnDemand hosted sales force automation software. Izmocars blamed a variety of technical and cultural problems for its failed CRM efforts. The documentation and user input are the key to successful use of the new CRM system. Many smaller companies don't document their sales processes.

Creating a Culture for Innovation

Virtually all companies recognize intellectually that innovation and culture are both important to success. Yet few have explicitly defined strategies for linking and influencing culture and innovation to achieve specific business goals. Most companies have default innovation cultures in which various values, norms, assumptions and beliefs all compete for influence over employees’ actual behavior. The dominant ones that win out ultimately shape the culture.

The question for leaders today isn’t if culture is important for success but how culture can drive successful innovation – and what, specifically, leaders can do to influence the kind of culture that leads to behavior that’s truly innovative... More

Confucius about Knowledge and Learning

I hear and I forget. I see and I remember. I do and I understand.

Real knowledge is to know the extent of one's ignorance.

They must often change who would be constant in happiness or wisdom... More

 

Get a deeper insight

 

One World Quotes

World Unity in Cultural Diversity

Life

Love

Happiness

Learning

Success

Achievement

Winner

People Skills

Business Success

Glossary of Inter-Cultural Terminology

 

 

 

 

 

 

References:

  1. CG Associates

  2. "The Five Minds of a Manager," J.Gosling and H.Mintzberg

  3. Zen at Work, Les Kaye

  4. Lüscher Color Test

  5. The Art of Happiness, HH the 14th Dalai Lama of Tibet and Howard C. Cutler

  6. Harnessing Cultural Intelligence (CQ), Vadim Kotelnikov

  7. Inspiring Corporate Culture, Vadim Kotelnikov