Continuous Improvement
(Kaizen) Culture in Japan and in the West
Kaizen is a Japanese
workplace philosophy which focuses on making continuous small
improvements. Kaizen is constant. It is not a problem based
approach.
Workers come up with new ideas and submit them all the
time, and quality circles meet frequently. Any hiccup on the factory
floor results in the meeting of a quality circle to talk about the
issue and discuss changes to implement. As a result, Japanese
companies are continuously becoming more efficient and streamlined,
allowing them to effectively
compete with other companies which also
integrate the Kaizen
philosophy into their daily practice.
Many well known Japanese
companies such as
Toyota and
Canon use Kaizen, with a group approach
which includes everyone from
CEOs to janitors on the factory floor.
This group approach has been adopted successfully in other regions
of the world as well, but Japanese workers have refined it to an art
form. It is Kaizen
mindset and process-oriented thinking, as opposed to the
result-oriented thinking favored by most Western firms, that has
enabled Japanese industry to attain its
competitive edge
in the world markets...
More
Suggestion Systems: American-style vs.
Japanese-style
The American-style
suggestion system stresses
the suggestion's economic benefits and provides economic incentives.
The Japanese-style suggestion system stresses
the morale boosting benefits of positive employee participation...
More
Case
Studies
Amazon.com: New
Business Model
Bunsha: Divide
and Prosper
Canon Production
System (CPS)
Charles
Schwab: Fast Company
Corning:
Managing Radical Innovation
Dell:
Strategies that Revolutionized an Industry
GE: Creating
an Extraordinary Organization
GE Equity:
Investing in External Ventures
Hewlett-Packard: Integrating Critical Opposites
IDEO: New
Product Design
Nortel
Telecom: Venture Investing
Silicon Valley
Firms: Relentless Growth Attitude
Silicon Valley
Firms: Attracting People To Opportunities, Challenges, and Growth
Thermo
Electron: Managing Radical Innovation Through Spin-Outs
Toyota Production System (TPS)
 |