|
Love
breeds
Love.
Love
your customers
and they
will love you
back.
|
Vadim Kotelnikov |
|
It is not
the employer who pays the wages. Employers only handle the money. It
is the
customer who pays the wages. |
Henry Ford |
|
The man who will use his skill and constructive imagination to see how
much he
can give for a dollar, instead of how little he can give for a
dollar, is bound to succeed. |
Henry Ford |
|
The job can't be finished only improved to
please the customer. |
Edwards Deming |
|
Your most unhappy customers are your
greatest
source of learning. |
Bill
Gates |
|
We see our customers as
invited guests to a party, and we are the hosts. It's our job
every day to make every important aspect of the customer experience
a little bit better. |
Jeff Bezos |
|
Company’s
vision
must be driven by the aspirations of its customers. |
Konosuke Matsushita |
|
|
|
At the end of every day, having a clientele that speaks well of you,
that’s the largest source of business. I don't care what kind of
business you're in. Clients referring us to their friends or
relatives is so much more powerful than any advertising we could
ever do. |
Charles Schwab |
|
Again, your challenge is not just
to
improve. It is to break the service paradigm in your
industry or market so that customers aren’t just satisfied,
they’re so shocked that they tell strangers on the street how
good you are. |
Jack Welch |
|
If you don't
sell,
it's not the product that's wrong, it's you. |
Estee Lauder |
|
Customers buy for their reasons, not yours. |
Orvel Ray Wilson |
|
The way management
treats their associates is exactly how the associates will then
treat the
customers. |
Sam Walton |
|
You must have
mindshare before you can have marketshare. |
Christopher M.
Knight |
|
Exceed your customer's expectations. If you
do,
they'll come back over and over. Give them what they want – and
a little
more. Let them know you appreciate them. |
Sam Walton |
|
|
|
The most important adage and the only adage
is, the customer comes first, whatever the business, the customer comes
first. |
Kerry Stokes |
|
You're headed in the right direction when you realize the customer viewpoint
is more important than the company viewpoint. It's more productive to
learn
from
your customers instead of about them.
|
John Romero |
|
In
sales there
are going to be times when you can’t make everyone happy. Don’t expect
to and you won’t be disappointed. Just
do your best for each client in each situation as it arises. Then,
learn from each situation how to do it better the next time.
|
Tom Hopkins |
|
When visiting customers,
listen before you sell. people want the
opportunity to explain in detail what they need. And they want
to know that their vendors value their input and factor it into
the product or service.
|
Moshe Levy |
