Efficiency Improvement:

Continuous Improvement Firm (CIF)

Suggestion Systems

Definition and Various Types of Suggestion Systems

Vadim Kotelnikov personal logo Vadim Kotelnikov

Founder, Ten3 Business e-Coach – Inspiration and Innovation unlimited!

 

  

"I regarded our progress merely as an invitation to do more – as an indication that we had reached a place where we might begin to perform a real service." ~ Henry Ford

   

 

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Suggestion System Defined

Suggestion System is a method by which the ideas and suggestions of the employees are communicated upward through the management hierarchy.

Suggestion Systems: American-style vs. Japanese-style

The American-style suggestion system stresses the suggestion's economic benefits and provides economic incentives.

The Japanese-style suggestion system stresses the morale boosting benefits of positive employee participation.

Areas Targeted by TQM in Japan

Even though both the Japanese and American systems are called suggestion systems, they are totally different. The Japanese system has all employees involved in continuous improvement activities, while in America it is a cost savings system where small ideas are not welcome.

According to Masaaki Imai1, Japanese managers have more leeway in implementing employee suggestions that Western counterparts. Japanese managers are willing to go along with a change if it contributes to any of the seven goals of the suggestion system. This is a sharp contrast to the Western manager's almost exclusive concern with the cost of the change and its economic payback.

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Fun4Biz Suggestion System

Innovative IT-powered Fun4Biz suggestion system focuses on improving people. It’s all about attitude motivation, achievement, continuous growth, transparency, recognition and involvement.

Yes, the results and the process are important. The system is absolutely transparent. Everybody can see the rating of every suggestion, its implementation status and the name of the person responsible for its implementation. The database of suggestions is searchable, so that anyone in the company can learn whether someone had already found a solution to a similar problem.

Yet, the primary goal of the Fun4Biz suggestion system is to improve people, to unlock their creative power and make continuous improvement an enjoyable habit. Fun4Biz makes the best people heroes. Their achievements are visible and recognized. It shows what every person is best at, helps to use the talents of every employee to full extent, and thus help both the employee and the company to achieve much more... More

         

Best Practices

Fun4Biz Suggestion System

Japanese-style Suggestion System

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References:

  1. Kaizen: The Key To Japan's Competitive Success, Masaaki Imai

  2. Kaizen, 25 PowerPoint slides by Factory Strategies Group LLC

  3. Lean Manufacturing Overview, 42 PowerPoint slides by Factory Strategies Group LLC

  4.  Continuous Improvement Quotes