Suggestion System Defined
Suggestion System is a method by which the
ideas and suggestions of the employees are communicated upward through the
American-style vs. Japanese-style
The American-style suggestion system stresses
the suggestion's economic benefits and provides economic incentives.
The Japanese-style suggestion system stresses
the morale boosting benefits of positive employee participation.
Areas Targeted by TQM in Japan
Even though both the Japanese and American systems are called suggestion
systems, they are totally different. The Japanese system has all employees
continuous improvement activities, while in America it is a cost
savings system where small ideas are not welcome.
According to Masaaki Imai1, Japanese managers have more leeway in
implementing employee suggestions that Western counterparts. Japanese
managers are willing to go along with a change if it contributes to any of
the seven goals of the suggestion system. This is a
sharp contrast to the Western manager's almost exclusive concern with the
cost of the change and its economic payback.
Lean Enterprise: 13
Fun4Biz Suggestion System
Innovative IT-powered Fun4Biz suggestion system focuses on improving people.
Its all about attitude motivation,
achievement, continuous growth,
transparency, recognition and involvement.
Yes, the results and the process are important. The system is absolutely
transparent. Everybody can see the rating of every suggestion, its
implementation status and the name of the person responsible for its
implementation. The database of suggestions is searchable, so that anyone in
the company can learn whether someone had already found a solution to a
Yet, the primary goal of the Fun4Biz suggestion system is to improve people,
to unlock their creative power and make continuous improvement an enjoyable
habit. Fun4Biz makes the best people heroes. Their achievements are visible
and recognized. It shows what every person is best at, helps to use the
talents of every employee to full extent, and thus help both the employee
and the company to achieve much more...