Vadim Kotelnikov    

Continuous Improvement (Kaizen) Culture

The 8 Key Elements


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"The emphasis should be on why we do a job." ~ Edwards Deming  >>>


Kaizen Culture: 3 Pillars Continuous Improvement Culture: 8 Key Elements Kaizen Mindset Customer Care Quality Control Circles Suggestion System Kaizen and TQM Kaizen Implementation Principles SGA Kaizen Culture, Continuous Improvement Culture: 8 Key Elements


The Toyota Way: 14 Principles


Kaizen Mindset: sets the right environment of never-ending efforts for improvement involving everyone in the organization not a single day should go by without an improvement made somewhere in the value chain.

5 Principles of Kaizen

Implementing Kaizen: 7 Conditions

Customer Orientation: customer satisfaction first, not profit first. Customers are both people in the next process and end-users of the final product.

Discipline in the Workplace: includes both improving skill and training as one of the primary tools that can apply to everyone involved to achieve long-term gain for the organization.

Cooperative Labor-Management Relations: involving everyone in the organization managers and workers alike, from CEOs to janitors

Suggestion System: most of the suggestions that have great economic impact come from groups, while individual-based suggestions serve as morale boosters and educational experiences.

Small-Group Activities (SGA): a method for problem solving in small groups by structurally searching for the root causes and eliminating them. The group is also taught communication skills, decision making and working in teams in order to use each other's knowledge and experience.

Quality Control (QC) Circles: an employee participation program focusing on making improvements in the workplace, specifically in such areas as cost, safety and productivity.

Total Quality Management ( TQM): aimed at improvement of managerial performance at all levels


Lean Enterprise: Kore 10 Tips

Example of a Lean Value Chain