Continuous Improvement (Kaizen)
The 8 Key Elements
"The emphasis should be on why we do a job."
The Toyota Way:
sets the right environment of never-ending efforts for improvement
involving everyone in the organization – not a single day should go
by without an improvement made somewhere in the value chain.
customer satisfaction first, not
are both people in the next process and end-users of the final
Discipline in the
Workplace: includes both
improving skill and training as one of the primary tools that can
apply to everyone involved to achieve long-term gain for the
involving everyone in the organization – managers and workers
most of the suggestions that have great economic impact come from
individual-based suggestions serve as morale boosters and
Activities (SGA): a method
structurally searching for the root causes and eliminating them.
The group is also taught
and working in
in order to use each other's knowledge and experience.
Quality Control (QC)
Circles: an employee
participation program focusing on making improvements in the
workplace, specifically in such areas as cost, safety and
Total Quality Management (→
aimed at improvement of managerial performance at all levels
Kore 10 Tips
Example of a Lean Value Chain
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