means "improvement". Kaizen strategy calls for never-ending efforts for
improvement involving everyone in the organization.
Kaizen Mindset is
Kaizen's Starting Point. It sets the right mindset and business
environment in a
Continuous Improvement Firm (CIF)
Culture: 8 Key Elements
Implementing Kaizen: 7 Conditions
Solving Strategies: 4 Levels
Create Customer Value: 10
Yin-Yang of customer value creation
8 Rules for Quality Management
Areas Targeted by TQM in Japan
that any corporation has problems and establish a
everyone can freely admit these problems and suggest improvement.
Think of how to improve it instead of
why it can't be improved.
a way of thinking oriented at improving processes, and a management
system that supports and acknowledges people's process-oriented
efforts for improvement.
Start with scarcity. It's hard to see
the need for
Kaizen when resources are plentiful.
When there is a worker or
supplier performance problem, don't replace them. Keep them and
help them improve instead.
10 Corporate Management Lessons
Lean Enterprise: 13 Tips
The Toyota Way: 14 Principles