Reduced Setup Cost and Times (for semi-versatile machinery such as
big stamping presses)
– from months to hours thus making small-lot
production economically viable; achieved by organizing procedures, using
carts, and training workers to do their own setups,
Employee Involvement and
Empowerment
– organizing workers by
forming teams and giving them training and responsibility to do many
specialized tasks, for housekeeping, quality inspection, minor equipment
repair and rework; allowing also them time to meet to discuss problems and
find ways to improve the process
Quality at the Source
– total quality management (TQM)
and control; assigning workers, not inspectors, the responsibility to
discover a defect and to immediately fix it; if the defect cannot be
readily fixed, any worker can halt the entire line by pulling a cord
(called jidoka)
Pull Production, or
Just-In-Time (JIT)
– the method wherein the quantity of work performed at each stage of the
process is dictated solely by the demand for materials from the immediate
next stage; thus reducing waste and lead times, and eliminating inventory
holding costs
Continuous Equipment Maintenance
– as pull production reduces
inventories, equipment breakdowns must also be reduced; thus empowered
operators are assigned primary responsibility for basic maintenance since
they are in the best position do detect signs of malfunction
Multi- Skilled Workforce
– as employees are empowered to do many
jobs, they must be provided with adequate training
Supplier Involvement
– the manufacturer treats its supplier as a
long-term partners; they often must be trained in ways to reduce setup
times, inventories, defects, machine breakdowns, etc. in order to enable
them to take responsibility for delivering the best possible
parts/services to the manufacturer in a timely manner.
Lean is about doing more with less: less time,
inventory, space, labor, and money.
"Lean manufacturing", a shorthand for a commitment to eliminating waste,
simplifying procedures and speeding up production.
Lean
Manufacturing (also known as the
Toyota
Production System) is, in its most
basic form, the systematic elimination of waste – overproduction, waiting,
transportation, inventory, motion, over-processing, defective units –
and the implementation of the concepts of continuous flow and customer pull.
Five areas drive lean manufacturing/production:
cost
quality
delivery
safety, and
morale.
Just as mass production is recognized as the production system of the 20th
century, lean production is viewed as the production system of the 21st
century.
The
Toyota Way is not the
Toyota Production System
(TPS).
The 14 Principles of the Toyota Way
is a management philosophy used by the Toyota
corporation that includes TPS, also known as
lean manufacturing. TPS is
the most systematic and highly developed example of what
the principles of the Toyota Way can accomplish. The
Toyota Way consists of the foundational principles of
the Toyota culture, which allows the TPS to function so
effectively...
Kaizen
is the heart of the
Toyota Production System.
Toyota states: "...based on the concept of continuous improvement,
or Kaizen, every Toyota team member is empowered with the ability to
improve their work environment. This includes everything from
quality and safety to the environment and productivity. Improvements
and suggestions by team members are the cornerstone of Toyota's
success."...
More
Quick and Easy Kaizen
helps eliminate or reduce wastes, promotes personal growth of employees and
the company, provides guidance for employees, and serves as a barometer of
leadership. Each kaizen may be small, but the cumulative effect is
tremendous.
The quick and easy kaizen process works as
follows:
The employee notices a problem or an
opportunity for improvement... More
Case in Point Canon
Eliminating 9 Wastes
The objectives of
Canon Production
System (CPS) are to manufacture better quality products at lower
cost and deliver them faster.
Canon invited all their employees to suggest
ideas for improvement and developed 6 Guidelines for the Suggestion System
to make it most effective. The company developed also a list of
9 wastes
to help their employees become problem-conscious, move from operational
improvement to systems improvement, and recognize the need for
self-development...
More
Canon has an ongoing workplace
improvement program called the Five Ss.
The Five Ss
refer to the
five dimensions of of workplace optimization:
Seiri (Sort),
Seiton (Set in order),
Seiso (Shine),
Seiketsu (Standardize), and
Shitsuke (Sustain)...
More
Non-value
added activities or waste are
eliminated through continuous improvement efforts
Focus on continuous
improvement of processes - rather than results - of the entire value chain
The lean manufacturing
mindset: concept,
way of thinking
- not techniques;
culture - not the latest
management tool
Continuous product flow is
achieved through physical rearrangement and system structure & control
mechanisms
Single-piece flow / small lot
production: achieved through equipment set up time reduction; attention to
machine maintenance; and orderly, clean work place
The basic elements are waste elimination,
continuous one piece workflow, and customer pull. When these elements are
focused in the areas of cost, quality and delivery, this forms the basis for
a lean production system.
The lean production concept was to a large
extent inspired by the
Kaizen
– the Japanese strategy of continuous improvement. Employee
empowerment and promotion among them of a way of thinking oriented at
improving processes, imitation of customer relationships, fast
product development and manufacturing, and collaboration with suppliers are
the key strategies of leading lean companies.
Begin
with
action
in the technical system and then follow
quickly with
cultural change...
More
Characteristics of a Lean
Enterprise
Integrated single piece continuous workflow
Close integration of the whole
value chain from raw material to finished product through partnership
oriented relations with suppliers and distributors.
Just-in-time processing: a
part moves to a production operation, is processed immediately, and moves
immediately to the next operation
Short order-to-ship cycles times; small batch production capability that
is synchronized to shipping schedules
Production is based on orders rather than forecasts; production planning
is driven by customer demand or "pull" and not to suit machine loading or
inflexible work flows on the shop floor.
Minimal inventories at each stage of the production process
Quick changeovers of machines
and equipment allow different products to be produced with one-piece flow
in small batches
Layout is based on product flow
Total quality control. Active involvement by workers in trouble shooting
and problem solving to improve quality and eliminate wastes.
Defect prevention rather than inspection and rework by building quality in
the process and implementing real time quality feedback procedures.
Team based work organizations with multi skilled operators empowered to
make decisions and improve operations with few indirect staff.
Applications
Lean techniques are applicable not only in
manufacturing, but also in service-oriented industry and service
environment. Every system contains waste, i.e. something that does not
provide value to your customer. Whether you are producing a product,
processing a material, or providing a service, there are elements which are
considered 'waste'. The techniques for analyzing systems, identifying and
reducing waste, and focusing on the customer are applicable in any system,
and in any industry.
Lean thinking may also be applied for
getting
rid of bureaucracy in your home office. To run your home office more
effectively and faster you may need just as little as 10% of its current
staff. Only executives who have a
direct involvement with finding, keeping, or growing customers as well
as key support staff - accountants, tax, legal and human resources people –
should stay. Others can be rehabilitated by sending to an operating unit.
1. Encouragement. In the first stage,
management should make every effort to help the workers provide suggestions,
no matter how primitive, for the betterment of the worker's job and the
workshop. This will help the workers look at the way they are doing their
jobs...
More
Pentel is a Japanese firm manufacturing stationary
products. The following is a list of 14 Pentel's slogans for
explaining
Total Quality Management
(TQM) and Quick and Easy Kaizen
philosophy to its employees.
IBM regularly compare part counts, bills of materials,
standard versus custom part usage, and estimated processing costs by tearing
down competitor products as soon as the latter are available. "Through such
tear-downs during the heyday of the dot matrix printer, IBM learned that the
printer made by the Epson, its initial supplier, was exceedingly complicated
with more than 150 parts. IBM launched a team with a simplification goal and
knocked the part count down to 62, cutting assembly from thirty minutes to
only three."1
TPS-Lean Six Sigma is a revolutionary, holistic
concept. It actively has human capital embedded in Lean Six Sigma in a
manner that not only stimulates commitment, integrity, work-life
balance, passion,
enjoyment at work and
employee engagement but also stimulates individual and team learning in
order to develop a motivated workforce and sustainable
performance improvement and
quality enhancement for the organization...
More
Focusing on Main Principles As The Key To
Success
"In the U.S., becoming Lean appears to
have gone down a path of implementing tools such as “one piece
flow”, “value stream mapping”, “standardized work”, or “kaizen
events”, but results have not always followed. Toyota, by way of
contrast, has stayed focused on its principles and a disciplined
emphasis on process improvement to obtain results such as “making a
profit”, “reducing lead-time”, “improving productivity”, “achieving
built in quality”, as well as “respecting human dignity of
employees” etc. The difference may sound trivial, but it is actually
significant. In fact, it is likely the main reason why Toyota has
continued to see success on so many dimensions, where others
struggle." (Art Smalley4)
(DVD by the Association
of Manufacturing Excellence)
Explains the
concept of lean through the experience of the Freudenberg-NOK plant in
La Grange, GA. The experience of this plant is presented as a snapshot
of two decades of American thinking on Lean Manufacturing. As in all AME
video offerings, the story is told by the people involved, from
management to front-line associates.