Continuous Improvement Firm
performance is a journey – not a destination.
Continuous Improvement, or
is a policy of constantly introducing small incremental changes in a
business in order to improve
CIF is a firm continuously improving on
improvements in productivity
initiated by the members of the general work force...
8 Key Elements
versus Mass Production (MP)
competitive goal of the CIF is the ability to produce consumer goods on a
custom basis for immediate delivery at costs lower than those featured by
standard MP firms. The key to achieving this
flexibility and lower costs
lies in the generalization of the work force...
Kore 10 Tips
Example of a
Truly Lean Value Chain
Kaizen means improvement. Kaizen
strategy calls for never-ending efforts for improvement involving
everyone in the organization – managers and workers alike...
of Kaizen Strategy:
One of the most difficult aspects of
introducing and implementing
strategy is assuring its continuity. When a company introduces something
new, such as
quality circles, or
total quality management (TQM), it
experiences some initial success, but soon such success disappear like
fireworks on summer night and after a while nothing is left, and
management keeps looking for a new flavor of the month.
This if because the company lacks the first
most important conditions for the successful introduction and
implementation of Kaizen strategy...
To cope with today's rapid change,
continuous improvement, participative management, and self-directed work
teams are all concepts that seek to energize employees by making them a more
integral part of the workplace."1...
Importance of Proper Motivation
The functional forms alone, without the proper
motivation, will not be
able to generate the desired improvements. A CIF firm "that took on a such
major organizational features of continuous improvement as
cross-functional teams, job rotation, and permanent employment might
fail to motivate the system to achieve a high-level of internal improvements
because it failed to articulate a
approach. By adopting the forms of continuous improvement but retaining
as its raison d'etre, it would operate poorly as a
continuous improvement firm, analogous to the football team whose
technically astute coach did not inspire or otherwise motivate the players."2
Use 80/20 Analysis to
Pinpoint Improvement Areas
80/20 Principle can establish why particular problems occur and focus
attention on the key areas for improvement. Don't get too
bogged in microanalysis. Just ask yourself what are the major resources or time sinks that you can
cut out, where are the 80% of
that you could target, and understand how you would attack those....
Create a Process-managed
Enterprise-wide business process management
"integrates everyone and everything once; thereafter, process design,
transformation and experience take place freely and continuously, not as a
series of infrequent, long-winded, piecemeal and distracting "integration
projects" for each new process design. In this way, participants truly learn
about the process and the side effects of change on the business."3...
Creating a work environment that encourages rapid response to
customers' needs and attentive follow-through is the key to leveraging the
power of the service-profit chain. This is only possible when people are
make decisions and are
solve problems. By encouraging employees to go beyond the literal
boundaries of their jobs – to make suggestions for improvement – you gain
not just a part, but the full potential of their contributions to the
Fun4Biz Suggestion System
Fun4Biz suggestion system focuses on improving people.
It’s all about
achievement, continuous growth,
transparency, recognition and involvement...
began to recognize that employees were an important source of brainpower for
new and creative ideas, he wanted to create an environment that pushes
towards "a relentless, endless companywide search for a better way to do
everything we do." The Work-Out program was a way to
reduce bureaucracy and give every
employee, from managers to factory workers, an opportunity to influence and
improve GE's day-to-day operations,
and reinvent continuously
ever-more-effective ways of doing business...
Electronic Manufacturing Corp.
is used in many corporate
Ford Electronic Manufacturing Corporation's quality program that won the
just-in-time programs have been applied using the 80/20 rule (80% of the
value is spread over 20% of the volume) and top-dollar usages are analyzed
constantly. "Labor and overhead performance were replaced by Manufacturing
Cycle Time analysis by product line, reducing product cycle time by 95%."
Real Time Business
Real time development brings about
simultaneously ‒ not separating the two.
Why Change Fails:
8 Common Errors
Overcome Resistance to Change:
This approach helps you improve continuously and transform your business whilst
learning at the same time...
question – even the good stuff," advises advises
Michael Dell, Founder of
Inc. "There's no
better way to improve. And don't try to cover up bad news or deny difficult
problems. Time is everything – the sooner you deal with an issue, the sooner
Inland Empire Health Plan (IEHP)
Team Culture supports a system
to provide the best health care possible to people who need IEHP's
Below are the highlights that create and
maintain the IEHP Team Culture:
In 1963, Avis Rent A Car System, Inc. debuted a new advertising campaign
that featured a brand-new tagline – "We Try Harder." For Avis, the
tagline is more than a
– it has become part of the fabric of the
company that both reflects and influences