Source: GE Survey

   

  1. Manage processes, not people. Focus not on what they do, but on how they do it.

     
  2. Use techniques (like "process mapping" and "benchmarking") to achieve continuous improvement.

  3. Value incremental gains.

  4. Measure performance by customer satisfaction.

  5. Introduce new products faster that the competition.

  6. Design new products for efficient manufacture.

  7. Treat suppliers and customers as partners.

  8. Manage inventory in superior fashion.

3Ss of Winning in Business

 

Continuous Improvement Culture

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