Source: GE Survey

  1. Manage processes, not people. Focus not on what they do, but on how they do it.  >>>

  2. Use techniques (like "process mapping" and "benchmarking") to achieve continuous improvement >>>

Kaizen Culture: 8 Key Elements

  1. Value incremental gains >>>

Value Innovation: Yin-Yang Strategies

  1. Measure performance by customer satisfaction >>>

Customer Care

Create Customer Value: 10 Lessons from Konosuke Matsushita

Creating Sustainable Profits: 9 Questions To Answer

  1. Introduce new products faster that the competition.  >>>

Surprise To Win: 3 Strategies

3Ss of Winning in Business

  1. Design new products for efficient manufacture.

  2. Treat suppliers and customers as partners.

  3. Manage inventory in superior fashion.

Business Success: Yin-Yang Strategies

6Ws of Corporate Growth

3 Strategies of Market Leaders