See the big picture.
not enough to just respond piecemeal to your
problem. You've got to be willing to invest in coming up with a
solution to the immediate problem
beyond it to
see its bigger potential.
listen as to counsel. Customers can provide a
perspective on products and services you may be too invested
in to evaluate objectively. Since they're the ones who'll be
buying, it's always better to know sooner rather than later.