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Two Components of Productivity |
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Product
quality
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Output per worker
The basic operating principle of the
Continuous Improvement Firm (CIF) is
that improvements in product quality often produce simultaneous
reductions in cost.
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Benefits of
Environmentally Sound Technologies (ESTs)
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Kaizen Mindset
Inspirational Business Plan:
Successful Innovation
Targeted Market:
"We know where most of the
creativity,
the
innovation,
the stuff that drives productivity lies – in
the minds of those closest to the work."
–
Jack Welch...
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Business Process Thinking
"Business
process thinking
is predicated upon the central belief that it is fundamentally the complex,
cross-departmental, technology-enabled business process that
create value for customers
and shareholders."
This predication assumes that every significant
management activity should begin with an analysis of customers' needs and
have, as an intrinsic objective, the shared understanding of the key
business processes or
organizational
capabilities that are critical to satisfying those needs."3...
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Building Trust
To Improve Productivity
Research indicates2 that there is a
strong correlation between components of
trust (such as
communication effectiveness,
conflict management, and
rapport) and
productivity.
Cultural differences play a key role in the creation of trust, since
trust is built in different ways, and means different things in different
cultures...
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Quick and Easy Kaizen
Quick and easy
Kaizen
helps eliminate or reduce wastes, promotes personal growth of
employees and the company, provides guidance for employees, and
serves as a barometer of leadership. Each kaizen may be small, but
the cumulative effect is tremendous.
The quick and easy kaizen process works as follows:
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The employee notices a problem or an opportunity for improvement...
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Case
in Point
Canon
The objectives of Canon Production System
(CPS) are to manufacture better quality products at lower cost and deliver them
faster. To achieve these goals, 9 wastes are to be eliminated...
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Three Stages of the
Suggestion System
1. Encouragement. In the first stage, management should make
every effort to help the workers provide suggestions, no matter how
primitive, for the betterment of the worker's job and the workshop. This
will help the workers look at the way they are doing their jobs...
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Lean Enterprise: 13 Tips
Deming's 14 Point's Plan
for Total Quality Management (TQM)
Point 7:
Institute modern methods of supervision. The emphasis of
production supervisors must be to help people to do a better job. Improvement of
quality will automatically improve productivity. Management must prepare to take
immediate action on response from supervisors concerning problems such as
inherited defects, lack of maintenance of machines, poor tools or fuzzy
operational definitions...
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Areas Targeted by TQM in Japan
STRIDES Problem Solving Model
The
STRIDES model
was developed by the Quality Support Council of
Fidelity Investments.
This model provides employees in every part of the corporation with a
common language and process for implementing
Kaizen
– a strategy of continuous improvement. As stated in Fidelity's Models
for Quality Improvement, STRIDES is the approach to use "where the
problem is more complex."...
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Case in Point
Using
the Best Practice at GE: The Trotter
Scorecard
Many
GE
business units employ a tool called the Trotter Matrix to check on their
use of best practices. The scorecard was developed by Lloyd Trotter, who ran
the Electrical Distribution and Controls side at GE. He listed six desirable
attributes for each of his plants and then scored each attribute...
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Case in Point
GE: Lessons from Jack Welch
Jack Welch's
goal was to make GE "the world's most competitive enterprise." "We now know
where productivity – real and limitless productivity – comes from.
It comes from challenged, empowered, excited, rewarded teams of people,"
he said. Welch knew that the current business environment requires an energized,
energizing leader: "You've got to be live action all day. And you've got
to be able to
energize others.
Your cannot be this thoughtful, in-the-corner-office guru. You cannot be a
moderate, balanced, thoughtful, careful articulator of policy. You've got to be
on the lunatic fringe."1...
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25 Lessons from Jack Welch
TPS-Lean Six Sigma
TPS-Lean Six Sigma is like a ‘turbo-charged’ Lean Six Sigma program.
TPS-Lean Six Sigma is a revolutionary, holistic
concept. It actively has human capital embedded in Lean Six Sigma in a
manner that not only stimulates commitment, integrity, work-life
balance,
passion,
enjoyment at work and
employee engagement but also stimulates individual and team learning in
order to develop a motivated workforce and sustainable
performance improvement and
quality enhancement for the organization...
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